Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
+3
Under review
seanysean 2 years ago in Android / Bluetooth • updated by Harry Hirsch 4 months ago 8
I use this app in the car. When I turn the engine off and remove the key, the bluetooth disconnects. I'd expect this to close the app.

Instead, it stays on my notifications as 'paused'. This caused another problem - after finishing work hours later I try to get back but with the BBC using temporary hashes on their streams this doesn't work. So I have to do a manual stop, wait a bit, then restart.

So there's a couple of requests here:

1. Have an option for closing the app completely on bluetooth disappearing.

2. Even if the station is in 'paused' state, after a short period of time reload the playlist and get the latest hash.

Thanks for a great app, far better than how TuneIn have ruined theirs with this social networking malarkey!

Sean
Answer
Jona (Lead Developer) 2 years ago
Ah! Ok, perfect. Thanks for clarifying this. Yes, this seems like an issue. You should be able to swipe away the notification when playback is stopped.
+2
Under review
Peter Fischer 4 years ago in Bluetooth / Controls • updated by Jona (Lead Developer) 4 years ago 0

When the stream finishes buffering, I heard audio for 2-3 seconds, before the audio stream cuts out.  XiiaLive continues to play through the active stream, but no audio is heard.  On previous versions, this was fine.


The audio seems to cut out right as the stream meta data rolls across the Android notification bar.  I'm not sure if this has anything to do with the newly added AVRCP support or not, but the timing looks very suspicious.  This problem does not occur when using headphones.


Additional Information:

Samsung Galaxy S3 

Android Version 4.04 - Stock/Unrooted

XiiaLive Pro version 3.01

Vehicle Subaru Legacy 2012



Answer
Jona (Lead Developer) 4 years ago

Sorry for the super delayed reply! 


First let's see if possibly the new AVRCP 1.3 hack broke BT streaming.

- Turn off the Icy-metadata option under Settings->Stream and try starting a new stream. Let me know if the issue still happens. This should cause AVRCP not to be used by the app since no metadata will be active.


After that test regardless if an issue still occurs try collecting the logs right after the issue happens when streaming. This hopefully will allow me to see a possible cause.

http://support.xiialive.com/topic/38494-how-to-collect-error-logs/

+2
Fixed
Jamey Sewell 3 years ago in Bluetooth / AVRCP • updated by Jona (Lead Developer) 3 years ago 29
I use to be able to see Art, Song, and Artist information on my MyLink screen Chevy Equinox 2013 when using Droid Bionic (Jelly Bean). I recently switched to Samsung Note 3 and now the information doesn't show anymore. Please help


Samsung
Answer
Jona (Lead Developer) 3 years ago

To summarize this post:

Previous release of XiiaLive we decided to disable the Bluetooth AVRCP metadata "HACK" for Android versions 4.3 and greater. The reason was that since Android 4.3 Android OS made some APIs available to send metadata over Bluetooth using a legit API. However, it seems that some devices fail to properly support the new APIs and for that reason we have re-enabled the "HACK" on the latest release.


The "HACK" can be enabled if not already enabled here:

XiiaLive->Settings->App control->AVRCP metadata

+1
Planned
Philip Elcan 4 years ago in Bluetooth / AVRCP • updated by Jona (Lead Developer) 3 years ago 0

When XiiaLive can't connect to a station, it would be nice to update the AVRCP data to indicate that.

Answer
Jona (Lead Developer) 3 years ago

It is a very neat idea. I have added this to our ideas/future features. Thanks for sharing!

0
Fixed
Pooya Torabi 3 years ago in Bluetooth / AVRCP • updated by Jona (Lead Developer) 3 years ago 2

Hi , 

since upgrading to CM 10.2 (Android 4.3) AVRCP has not worked, anyone else is having this issue? it works fine with Apollo Music player or other apps supporting AVRCP just not Xiialive. using the latest Pro version.


Thanks,

Answer
Jona (Lead Developer) 3 years ago

Since Android 4.3 bluetooth AVRCP metadata is sent via the same APIs used to update the lock screen player. Turning [OFF] lock screen controls will most likely cause metadata to stop being sent over AVRCP.   


Please note that after Android 4.3 having lock screen controls and AVRCP metadata hack turned [ON] could cause issues. Please experiment with those two settings to see how your device behaves.

0
Under review
Rick Birkett 3 years ago in Bluetooth / AVRCP • updated by Jona (Lead Developer) 3 years ago 4

It works with other apps, just not XiiaLive Pro. Any Ideas?

LG
Answer
Jona (Lead Developer) 3 years ago
I have resolved this issue on previous release v3.0.3. Please let me know if this is working properly for you.
0
Fixed
Luko Palaveev 2 years ago in Android / Bluetooth • updated by Jona (Lead Developer) 11 months ago 2
On my Nexus 7 (2013) when connected to bluetooth a2dp device, on the screen pops up a message;
"Unfortunately Xiialive Pro has has stopped".
Answer
Jona (Lead Developer) 11 months ago

Hey the mentioned issue should be resolved. If for some reason you are still having issues please let us know.