Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

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0
Planned

Plugin Requests & Features

Jonathan Estok 11 years ago updated by Jona (Lead Developer) 11 years ago 0

AudioAddict Network w/ Premium Account Login (Digitally Imported, Sky FM, Jazz Radio, Rock Radio) - Load Favorites, organize stations, etc.

TuneIn Network w/ Account Login - Connect to the TuneIn network and load Favorites.

Audible (Audio Books) Network w/ Login and ability to list, organize & Play purchased books.

Google Music - The ability to connect your Google music account and play through this app.


Other features:


Folders in Favorites. It would be really nice for way to organize things in the favorite section, group them in folders, etc.

Thank you for the radio reference plugin; I was able to uninstall the scanner app I was using and replace it with your plugin. I don't mind paying a small extra fee to add features like the ones listed above under plug-ins, but the pause feature should be standard and included in the app.


Thanks for all the hard work; I don't know your situation as a developer (Sole or team) but I'm hoping that we can at least get audio addict login because some of us have been asking for this for years and it just hasn't shown up. I know how to load a playlist and play premium stations through this app but it is an awful hack and not an elegant way to do things at all. You need to do it tediously by adding each individual station or it will group everything together in an unorganized mess. I know when I e-mailed you several years ago you said you were working on it I was just hoping that at some point we can get it added. As I said before I don't mind paying a small fee for plugins to help support your development of this app, it's just a matter of the actual plugins getting done.

Again thank you for a great app that I can't wait to see what's coming next.
Answer
Jona (Lead Developer) 11 years ago

AudioAddict Network w/ Premium Account Login (Digitally Imported, Sky FM, Jazz Radio, Rock Radio) - Load Favorites, organize stations, etc. 
We currently support authentication for premium accounts. However, allowing account login to have having access to their data I'm not sure if they have an API for that. We will take a look and see if it is even possible and how it would fit within our app...


TuneIn Network w/ Account Login - Connect to the TuneIn network and load Favorites. 
We will soon add our own cloud storage for your favorite stations and songs. We are unable to access TuneIn APIs to fetch users data.


Audible (Audio Books) Network w/ Login and ability to list, organize & Play purchased books. 
This is an interesting request. I'll look into it but can't promise it will be added.


Google Music - The ability to connect your Google music account and play through this app. 
We'll take a look.

Folders in Favorites. It would be really nice for way to organize things in the favorite section, group them in folders, etc. 
This has been requested before and it is on our plans. Hopefully it is added very soon!


Thank you for the radio reference plugin; I was able to uninstall the scanner app I was using and replace it with your plugin. I don't mind paying a small extra fee to add features like the ones listed above under plug-ins, but the pause feature should be standard and included in the app. 
We are working on a very powerful stream engine that will allow pausing/seeking/recording almost any audio format. Hopefully in the next 1-2 months we have something beta.

Really appreciate your feedback and yes it's just about only me for developing, business and support...so it gets very hard to add requested features and work on new exciting features at the same time... :/


Any other questions please let us know!

0
Under review

Frequently losing streams

b junk 11 years ago updated by Jona (Lead Developer) 10 years ago 0

Hi


I love this app and use it to listen to a couple of radio stations, but it’s losing the streams several times most days - it seems to stop streaming almost when the wind changes direction, which is incredibly annoying and inconvenient. I use it in a mostly very strong signal area.


If I listen to the stations using the station’s own apps it’s fine – no dropouts, no stutters, no hiccups or skips. However, if I listen to the same stations using Xiia Pro it results in ALL of the above problems, i.e. dropouts, stutters, hiccups and skips.  It even happens with Xiia when using WiFi, only 9m - 10m from the router and the tablet/phone sitting on a table, not moving!


What is going on?  Why can the radio station apps keep the stream and Xiia can’t?

I’ve tried using it on a 3G Nexus 7 tablet (Android 4.3) and two different phones – HTC Desire C (Android 4.0.3) and Huawei Ascend Y300 (Android 4.1.1) on T-Mobile, 3, Vodafone and Virgin mobile networks, and the results are the same on them all.


It’s Xiia Pro 3.0.2.5.


Thanks


Answer
Jona (Lead Developer) 10 years ago

Some questions for you:

1. Could you provide the URL to the station you are having issues with? 

2. Did you notice similar issues with other stations from SHOUTcast?

3. What audio format and bitrate is the station? MPEG or AAC?

4. Are you using the FFmpeg stream engine? If you don't know what that is then most likely you aren't...


PS: Sorry for the delayed reply.

0
Under review

Call control

Daniel Sifrit 11 years ago updated by Jona (Lead Developer) 11 years ago 0

Can you add an option in the settings to turn OFF call control?  I spend a lot of time on conference calls and I used to use the older version as low voume background music.  (this is the only app I know of with independant volume so I could balance them)  

Answer
Jona (Lead Developer) 11 years ago

Thanks for your feedback. This is rather interesting request. I'll place it in our ideas list so that we review it and explore how it would work.  


Any details you like to add on how you see this feature exactly working are welcomed. :)

0

extra buffer in poor reception areas

Adam Charles Booth 10 years ago 0
I am having problems with my radio dropping out. It drops out about 3 times on my half hour trip to work. I have the pro version. I listen to 32kpbs aac+ stations only. Stream engine Android. Stream Cache Length 1 min. Buffer length 60000ms. connect timeout 43500ms. I have not checked icy-metadata because I am not sure what it is. Smart recovery is on.
0
Under review

Hhirufm. Lk

Saman Sanjeewana 11 years ago updated by Jona (Lead Developer) 11 years ago 0
hiru fm srilanka not tune.

Answer
Jona (Lead Developer) 11 years ago

Could you provide us with some more details about the issue?


  1. What error you see?
  2. What device you have and what version of Android is it running?

0
Planned

por qué sólo vienen los ajustes de Xiialive en inglés y en español no?

Rosanna 10 years ago updated by Jona (Lead Developer) 10 years ago 0
Por qué en ajustes de Xiialive viene sólo en inglés? Hay más millones de hispano parlantes en el mundo que de habla inglesa por lo tanto debia de haber la opción de elegir el idioma en el que quieres poder leer sobre todo los ajustes de esta app Xiaalive que la utilizo mucho pero me siento discriminada cuando veo todo en ingles y no hay opción de traducción en español, por favor en español también porque somos millones por todo el mundo, mas que el inglés, muchas gracias y espero respuesta favorable
Answer
Jona (Lead Developer) 10 years ago
Hola! Disculpas por la actualización pasada. Nosotros somos Argentinos pero el tiempo no nos alcanzo de traducir los últimos cambios. En realidad soy yo solo trabajando en este projecto y mi hermano el diseñador. La próxima actualization sera mejor. Gracias por usar el app!
0

The player at the bottom of the windows

Walter Andrea 9 years ago 0
My Hi guys,  thanks for your software!
This is a lack of player panel inside the favorite windows.  If I hold the smartphone in portrait mode (vertical) I can see the player panel at the bottom, 
But if I hold the smartphone in landscape mode (horizontal) NO PLAYER At the bottom!!? 
This is very important when I use the samsung tab 4 10 inch!  I always use xiia in landscape (horizontal) on this tab! 
Please can you add the player in this windows in horizontal windows?
THIS IS VERY VERY IMPORTANT!! 
Note: I can not attach jpg files here,  but I sent aemail  through bug report with 2 screenshots
Thanks
Best regards 
0
Planned

Add proxy settings

Mauro Savona 11 years ago updated by Jona (Lead Developer) 11 years ago 0
Can I set a proxy for connection?
Answer
Jona (Lead Developer) 11 years ago

I have set this questions as an idea/request. I have added proxy settings support to our to do list. Thanks for sharing!

0
Answered

Cant find the app on the Android Market

Imol8tor 13 years ago updated by Jona (Lead Developer) 13 years ago 18 2 duplicates
Unable to find XiiaLive on the Android Market using the following phones:

- HTC Wildfire
- xperia X10 mini
Answer
Jona (Lead Developer) 13 years ago
Update v2.1.6 has fixed this issue.

UPDATE:
In update v2.1.6 we added some fields that weren't supported by Android 1.5 and possibly some 1.6 devices. We will release a maintenance update this month to hopefully resolve this issues.
0
Under review

Unsupported Media e:-31

pot 9 years ago updated by Ralph 8 years ago 1
On an Asus Fonepad 7 with Android 4.4.2 and a frshly installed Xiialive pro, I add a favourite station http://tunein.com/radio/RAI-Radio-3-998-s62589/. When Xiia checks the station, it errors with Unsupported Media e:-31.