Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
0
Under review

Track Update Stopped

Christopher Faulkner 2 years ago • updated by Ralph (Support) 1 year ago 1
  1. Sony Xperia Z2
  2. Android 5.0.2
  3. For some reason XiiaLive has stopped giving me track updates in the past week or so. I find this useful because it allows me to pause the player and skip between tracks on the radio using the blue marks on the streaming schedule. At the moment, none of those are showing for either of the main stations -Team Rock Radio and Planet Rock UK - I use having done so previously.
  4. To be able to see the blue lines that mark tracks beginning.
  5. It simply doesn't happy at the moment.
I don't know whether this is a bug or a problem with the stations. Any help would be excellent.
0
Planned

Empty notifications

Sean Gallagher 5 years ago • updated by Jona (Lead Developer) 5 years ago 3

The song title no longer appears in the device notification area. The app icon shows but there is no song title. Asus transformer infinity, android version 4.1.1

Answer
Jona (Lead Developer) 5 years ago

03/11/13

Thanks for the screenshots! I'm able to understand exactly where you see the issue. I was able to reproduce the issue on a tablet. I'm able to see the track information if I expand the notifications but that notification popup is empty. Its really odd issue but I'll look into it and hopefully I have fixed for next update! Thanks again for your help!


03/08/13

What version of XiiaLive are you using? Please make sure to have the latest v3.0.1.2. Also, if with the latest you still have issues can you provide a screenshot of what you see?

0
Under review

Media Buttons Duplicating Request

TheBigMammoo 7 years ago • updated by Jona (Lead Developer) 7 years ago 0
I have my Mytouch 4G running bluetooth audio to my Sony XAV-70BT with media buttons enabled. it normally should skip one station down my favorites list. When I hit next, it skips 2 stations instead of 1. Any idea what's causing the duplication?
Answer
Jona (Lead Developer) 7 years ago
Hi! Can you reproduce the issue and right away capture the logs of your phone?

To capture logs:
- Download "Log Collector" from the Android Market.
- Once you reproduce the issue open the Log Collector app
- The app will prepare an email. Send it to us at support@xiialive.com. Please place a title to the email so that we know it came from you...

Thanks!
0
Fixed

Failure to play WMA streams over wi-fi

Vincent Lo 3 years ago • updated by Jona (Lead Developer) 2 years ago 1
Windows Media streams fail to connect when on wi-fi.
"Fail to connect".
However, works fine on 3G.
Example stream: http://wmlive.bbc.co.uk/wms/nations/scotland
Answer
Jona (Lead Developer) 2 years ago

This issue should be resolved latest release of XiiaLive.

0
Under review

Custom equalizer chops music very annoying but the presets work ok

lezdraven@gmail.com 5 years ago • updated by Jona (Lead Developer) 5 years ago 0
The custom eq doesn't function properly music gets choppy. The other presets work OK
Answer
Jona (Lead Developer) 5 years ago

Could questions for you:

1. What device do you have and what version of Android is it running?

2. Can you try playing an AAC and MPEG format station? Which one is having the choppy issue?


By the way next update a few things are changing internally for the EQ.

0
Under review

Pro version 3.2.1 drobouts/buffering

TurningColorz 3 years ago • updated by Ralph (Support) 2 years ago 1
Pro version 3.2.1 on LG l41c. android 4.4.2. Getting constant dropouts with pro, and buffering settings don't seem to change anything. Also getting error e-215 upun connection.
0
Fixed

2.1.8 breaks ability to connect to subscription radio stations using username and password

GPSRider 7 years ago • updated by Jona (Lead Developer) 7 years ago 2
2.1.8 breaks the ability to connect to ASFRadio.com using this URL:

http://www.asfradio.com/device.asp?u=username&p=password&s=east

This method above worked in 2.1.7.

This alternative method did not work before 2.1.8, but is also available.

http://username:password@www.asfradio.com/launch/east.asp
Answer
Jona (Lead Developer) 7 years ago

Ok, good and bads news...


The bad news, our logic to determine format types kinda failed on this link... 

The good news, we are fixing it and I have a temp fix for you.  Add ".mpeg" at the end of your link when you add it to your favorites.  That should do it...

Update 05/20/11:

- v2.1.9 is out and resolved this issue! :)

0
Answered

Will XiiaLive work as fm tuner in gym to listen to tv signals

pippinkalli 5 years ago • updated by Jona (Lead Developer) 5 years ago 2
Answer
Jona (Lead Developer) 5 years ago

I'm not sure I 100% understand your questions. XiiaLive is only an audio player, there is no video reproduction.

0

Make an option called "App Control->Player next/prev" called "Playing Stream Song"

Blackwolf 3 years ago 0
I only listen to one stream with XiiaLive, because I am a radio station and use it to monitor.  It would be nice to be able to have the prev/next buttons jump to the previous song in the currently playing stream (or next) as an option.
0
Planned

Can't stream AAC stations [HTC explorer and Rezound]

Richard Peter 6 years ago • updated by Jona (Lead Developer) 6 years ago 10
Xiialive beta doesn't stream aac streams ,when I try to play it shows prebuffering preparing play list etc it shows the station name 28kbps etc then shows android media failure 1 unknownIt plays perfectly with xiialive stable release with internal engine onIn beta I've tried to change stream engine to stable beta and fmeg, but it doesn't play in any of them... If beta will become the next release please fix it before final releaseUsing HTC explorer rooted with stock ROM 2.3.5

Devices:
HTC Explorer [Stock ROM 2.3.5]
HTC Rezound [2.3.4]
Answer
Jona (Lead Developer) 6 years ago