Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
-1
Declined
Christian Aguilar 6 years ago • updated by Jona (Lead Developer) 6 years ago 0
Answer
Jona (Lead Developer) 6 years ago
Pasa que sos de RiBer! :P Estas usando el app or what! :?
-1
Answered
rldstover48 5 years ago • updated by Jona (Lead Developer) 5 years ago 11
Answer
Jona (Lead Developer) 5 years ago

If you are still having this issue, please try using the latest XiiaLive Beta version. There where multiple fixes done that could have resolved these issues. Please try using the Stream engine "Android" to see if the issue is resolved. If not most likely you will be able to stream without issues with the "FFMpeg" engine.

-1
Fixed
Doug David 5 years ago • updated by Jona (Lead Developer) 5 years ago 17
Since the last Beta update, I've been seeing Invalid Parameter errors when trying to stream from my Favorites list, seems to be older links.

Also, many stations' urls don't work shortly after saving them. In particular try GotRadio and 100Hitz stations. I'm running Galaxy Nexus. Not sure if the problem is the station url (ie they rotate IPs for some reason) or Xiia. Anyone else seeing this behavior?
-1
Completed
Michael Newman 5 years ago • updated by Jona (Lead Developer) 5 years ago 3

 I'm taking a few minutes to offer some feedback about the updated version of XiiaLive because it's the single most used app on my Android device. It's really important to me.


First I want to say that I think the new feature set is great. I want to make that clear so that you don't think I'm just here to criticize.The new features are great


However, the user interface took a serious step backwards. Navigation through the features, menus, etc. is much less intuitive.While the recording buffer is a terrific feature, it's taking up a ton of real-estate when it is being used and appears to be impossible to hide when its use isn't needed.


Lots of controls for navigating, adding favorites or tagging have gone from big and easy to small and fussy. I use XiiaLive almost every minute that I'm in my car and it's become significantly harder to operate. Some things, like connection status have become so small that they're now virtually useless to me in that environment.


This all brings me to my last and main complaint...the new skins. They're dreadful First, the "original" skin *isn't*...and it doesn't even function in landscape mode...the mode I use. Second, the use of fine-lined fonts and extremely low contrast themes is a big problem. Take Favorites on Classic Dark. A dark gray background  with secondary information in increasingly tinier fonts in various shades of gray? 


You need to put some thought into themes that are truly usable in the environments your customers use your product.


I doubt that I can find a better product. I don't want to even go looking. If these issues aren't addressed, I will have to. As good as the new features are, the interface went from invisible to frustrating.


Oh, also, possibly connected to the new playback buffer...I'm getting intermittent blasts of garbled audio. That's new,


Thanks for your attention.


-Michael



Answer
Jona (Lead Developer) 5 years ago

Thanks for your feedback! We always like to hear app users comments! :)


The recording feature is currently not completed... The bar you see allows you to time-shift live radio. It also allows you to click cue points of starting song to skip or replay really fast right where a new song is starting. For this reason we believe it deserves the space it has.


The fav/tag buttons are now all over the place so that it is easy to tag/fav from any place where you see a song or a station.  However, I do understand your concern where the player now has smaller less intuitive buttons to tag and add stations to favs.  Have you tried using the "Original skin"?  Currently only portrait has the old design. Landscape will hopefully be added later on.  What particular device are you using? I'm wondering why possible the status text is too small...?


The skins will most likely be getting small tweaks here and there to improve it's contrast and design. Also, we will possibly be creating a more car friendly design soon.


Garbled audio issue has been fixed v3.0.0.02 :)

-2
Answered
Jeremy Peraza 6 years ago • updated by Jona (Lead Developer) 6 years ago 0
I love the free app and looking to upgrade to the full version, but I'm a discount hog and only buy things on sale. Any chance of offering the app at a lower price? It's the season of giving! ;)
Answer
Jona (Lead Developer) 6 years ago
Well, it is a great idea except that unfortunately we did not plan it ahead of time :(.  As of now I can't tell you when we will have a sale but if we do you will be able to hear about it on our facebook page or twitter.
Answered
Jona (Lead Developer) 5 years ago • updated 5 years ago 20
New update for the beta! Mainly crash fixes. No real graphics changes for this update.

Resolved:
- BT auto connect options
- Max retries reached error when starting a stream for the first time.
- Search input soft keyboard double tap to open bug fixed.
- Fixed alarm crash issue.
- EQ init crash seen on a few device types. [Internal issue no EQ yet]
- Share on Twitter crash fix.
- Added facebook share option.
- Fixed home page divider lines not visible on some Android 4.x devices.
- Fixed various reported crash issues.
Answered
Jona (Lead Developer) 7 years ago • updated 5 years ago 0
A lot of users have asked many questions in regards to the stations shown by XiiaLive.  The following are the most asked questions.

1. Do you have station X on your radio directory?
2. Can you add station X to the radio directory?

3. Can you modify station X?
4. How can I add/broadcast my own radio station to the radio directory.
5. Why is station X no longer searchable?

Answer
Jona (Lead Developer) 5 years ago
Something very important to understand is that we use the SHOUTcast online radio directory services. We can't add, remove or modify the content of the directory.

Answers:
1. You can check if station X is on the directory by going to shoutcast.com and doing a search there. If you can find it than you should be able find it under XiiaLive.

2. No, Please see answer 1.

3. We can't modify stations.

4. You can easily add your own radio station to the SHOUTcast directory using the following tools. http://www.shoutcast.com/broadcast-tools

5. Some particular stations go offline do to a few typical reasons. One, they are pirated station and sometimes are taken down but they usually return after few hours or days. Two, they are simple down for maintanance and might come back up soon. Most the time you can count on the station returning.
-2
Under review
fidesexferrofactaest 6 years ago • updated by Jona (Lead Developer) 6 years ago 0
"Total network received: 9.71MB"
How can I delete this?
Answer
Jona (Lead Developer) 6 years ago
We don't store the streamed content. The total network received is how much data you have read from an outside network, the internet.  So, you don't have to worry about XiiaLive storing streamed content on your phone.
-4
Answered
Olivia von Radiossc 5 years ago • updated by Jona (Lead Developer) 5 years ago 1
Hello dear XiiaLive team, I have a question. I am from Germany and I will our radio make in a list here in XiiaLive. Can u help me please? Our radio is very good. See please here: www.radio-ssc.de  I`m listen it every day over XiiaLive. Thank u. Olivia 
Answer
Jona (Lead Developer) 5 years ago
Please take a look at the following post. Thanks!