Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
0
Under review

comprei o XiiaLive pelo Android Marketing mas ta demorando a instalação no celular ? como faz para eu puxar o software e instalar manualmente ?

Gilmar Silva Santos 13 years ago updated by Jona (Lead Developer) 13 years ago 0

Comprei o XiiaLive pelo Android Marketing mas ta demorando a instalação pelo celular SANSUNG GALAXY 5. Posso puxar pelo site ? Ja paguei com cartao de credito. Voce me envia o link para baixar

Answer
Jona (Lead Developer) 13 years ago
Eu não tenho certeza se eu entendi o que você está dizendo. Você está dizendo que o download que demora um tempo para instalar? Se você está tentando instalar manualmente para outro dispositivo que não será possível.
0
Answered

How save alarm settings?

Alex Druj 11 years ago updated by Jona (Lead Developer) 11 years ago 0
I can use free version alarm settings for pro ver.?
Answer
Jona (Lead Developer) 11 years ago

Alarms feature is available on the FREE and PRO versions. The set alarms and settings will need to be reprogramed when updating to PRO unfortunately. Hope that answers your questions.

0
Under review

Blocking status ‘preloading 99%’

peter-buehner@t-online de 10 years ago updated by Jona (Lead Developer) 10 years ago 0
In my previous mail from November 14th I described three errors related to the XiiaLive-Favorites and several named URL’s that occurred after the update from November 8th. (Galaxy S4, Android 4.2.2)

1. The application-status remains in status "Prepare playlist " and the application fails completely!
2. The application remains in status "Stopping" and is no longer usable as well!
3. Some streams only load to 99 % and then remain with the status of "prebuffering 99%"!

The topics 1 and 2 seem to be fixed after your update from Nov. 14th
Topic 3 still consists and can be tested with following URL’s
http://www.wdr.de/wdrlive/media/wdr4.m3u
http://metafiles.gl-systemhaus.de/hr/hr4_2.m3u
http://mp3-live.swr.de/swr4bw_m.m3u
The blocking status ‘preloading 99%’ is also assigned to the upload of all URL’s, that have been previous loaded completely and were receivable in total.
This condition can only be canceled by shutting down the device. (by using WLAN everything works correctly!??)
Answer
Jona (Lead Developer) 10 years ago
Are you still having issues with the latest release? I have tried all the links you provided but I couldn't reproduce the issue.

If you can still reproduce the issue please do a bug report right after you reproduce the issue by going into Xiialive->Settings and clicking "Bug report".
0
Under review

xiialive pro on Android - won't access m3u correctly

Tjoe70s 9 years ago updated by Ralph 8 years ago 1
I have a number of playlists (as m3u) on a web server. These play fine when I use other apps on the android phone (galaxy s3) but xiialive pro says it is an invalid URL. The url uses %20 for spaces and no special characters.
Am I doing something wrong?
Terry
0
Answered

Import to Paid suggestion

JW vanLohuizen 13 years ago updated by Jona (Lead Developer) 10 years ago 2
Add Pop-up when paid version starts the first 4 - 6 times that gives tip on how to backup/restore and a reminder to uninstall the free version.

Thanks
Answer
Jona (Lead Developer) 10 years ago
Current releases of XiiaLive Pro automatically import the free version favorite and history data. In the near future we will add cloud storage of favorite songs and stations.
0
Answered

Can't find sleep timer in paid version

ACOrange 13 years ago updated by Jona (Lead Developer) 13 years ago 0
I bought the paid version of XiiaLive. I don't see the sleep timer feature anywhere. The product description in Android Market clearly states that the latest version has sleep timer. Where do I find it and how do I use it?
Answer
Jona (Lead Developer) 13 years ago

Sleep timer can be opened via the player only. The sleep timer is located above the volume bar. The sleep timer icon has the "timer" word sideways. Just press the icon while streaming and sleep timer should open.

0
Not a bug

please fix ACC Plus

Yerko Guerra Kong 10 years ago updated by Jona (Lead Developer) 10 years ago 1
http:sc1.radiospace.cl:9830 not open please fix
Answer
Jona (Lead Developer) 10 years ago
Hey, the URL you provided is incorrect. you are missing the //. This is the proper URL: http://sc1.radiospace.cl:9830/

I just tested the URL and it work correctly on the latest release of XiiaLive. If you already have the latest version installed please provide the XiiaLive version you have installed, what version of Android the device is running and what device you have. Also provide the error you see when trying to connect. Thanks!
0
Fixed

Since the latest updae, it no longer works on mytouch 4G over wi-fi

RGT3 13 years ago updated by Jona (Lead Developer) 13 years ago 7
I updated the app and now it no longer works.
Answer
Jona (Lead Developer) 13 years ago

Please let me know if you are still having issues...

0
Answered

submit station

Andres Ortiz 11 years ago updated by Jona (Lead Developer) 11 years ago 0

Hello. This radio is in Colombia. Please add this station to your database: 

Name: Sonica.in 

Website: www.sonica.in

ip: http://188.165.128.86:7204/listen.pls


Thank you

Answer
Jona (Lead Developer) 11 years ago

Please see the following post about this subject. 

http://support.xiialive.com/topic/284324


0
Answered

XiiaLive does not connect to my station!

Anonymous 13 years ago updated by Jona (Lead Developer) 13 years ago 0
XiiaLive does not connect to my station! Please Help!! WHAT DO I NEED TO DO? OK I HAVE A RADIO STATION ON SHOUTCAST.COM IT SHOWS UP IN XIIA BUT NEVER CONNECTS! IF YOU CLICK IT IN SHOUTCAST.COM IT WORKS. XIIA SEE'S THE STATION BUT WONT CONNECT
(WHHP MILWAUKEE)
Answer
Jona (Lead Developer) 13 years ago
I just tried your radio station on winamp and on xiialive and it doesn't connect. There must be something wrong with your server?