Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.
Please post under one of the following:
QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.
BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.
Posting new bugs
When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.Common details we need:
- What device do you have?
- What OS version is it running?
- What happened?
- What did you expect to have happened?
- What steps reproduce the issue?
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why will my station not play anymore? It has played before and nothing has changed. I can still listen to the stream via winamp.
Previous/Forward button not working after update
Buffering issues
Since last update, having issues with buffering (again, this happened a few versions ago too). Tried shoutcast with same station on computer and other softwares and works fine, only on all my Android devices with Xiialive i have this issue. Can you please check it?
Thanks!
To prevent suspend after while retrying connect
while my wifi bandwidth is not good, xiialive (pro) sometimes just stop playing the music even I checked the "unlimited retry" option. but I found the music stream continue playing after I wake up the phone by unlock the screen, in the time I saw the buffer always shows about 93%~95%. I suspect the app just lost the wake lock since xiialive is buffering and not playing. so could you add a force "wake lock" option in the settings page? or enable wake_lock when "unlimited retry" option enabled? (HTC incredibleS)
Sound drops via BT when changing stations
In general it is helpful if a more detailed question is posted. In this case I assume you are looking for a station called WHRO. I would recommend you go to http://vtuner.com/setupapp/guide/asp/BrowseStations/Searchform.asp and find it there from your device. Allow XiiaLive to open the link and save it as a favorite.
Commercial / station intro keeps looping - cannot listen actual stream.
Alternate Bluetooth Controls for cars
- Pressing 'Previous Track' button toggles between the last two stations played
- Pressing 'Next Track' button to tag current track (Tag Me).
As the UI is great but not exactly car friendly, I thought this would would be a good workaround and be easier than having a more car friendly UI created from scratch!
Thanks
Stops playing after a # of songs finish playing
Why does xiialive pro and the regular one always stop playing after a # of songs finish playing? Sometimes it will stop n the middle of a song.
Playback of a station shouldn't stop after playing so many songs. There could be a lot of reasons why it might not be working.
Some questions for you:
1. What device do you have and what version of Android is it running?
2. What phone company are you using?
3. Does this issue happen when connected on WiFi?
4. Does this issue happen with all stations you find? If just one stations please provide more info about the station such as a URL.
Customer support service by UserEcho
