Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:
QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?
Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
  1. Forum: General
  2. Geen categorie
0
Beantwoord

Certain stations allow local commercial s to be played and this app should be commercial free. Who do I scream at?

Csanad Barczy 11 jaar geleden • bijgewerkt door Jona (Lead Developer) 11 jaar geleden • 0
Certain stations allow local advertising. I thought Xiia Pro was free of commercials. Who should I contact about that?
Antwoord
Jona (Lead Developer) 11 jaar geleden

The advertising you hear comes directly form the broadcasters. We can't control that. They are inserted by some streaming server that might load relevant ads for your location.

0
Under review

AAC/AAC+ stream isn't working on Lg gt540 (android 2.1) .

mateo 13 jaar geleden • bijgewerkt door Jona (Lead Developer) 12 jaar geleden • 15
I tested many radio stations but it can't play any of them. I used XiiaLite v2.1.6. When I try to listen to AAC stream, it connect and buffer and then it drop connection and again conncet etc.
Antwoord
Jona (Lead Developer) 13 jaar geleden

We are currently looking over some issues with AAC streaming on Android 2.3 and this issue is similar to the one seen on the LG phone.


Update:

Could you try the newest version of XiiaLive v2.1.7? I placed a couple minor fixes that could do the trick on your particular phone running Android 2.1.  Let me know! :)


Update 06/02/11:

Update v2.1.9 brings a lot of optimizations. Please checkout this new version. Also, try using the internal stream engine. That might work for streaming AAC content.

0
Under review

Alarm creates unresponsive black screen

Sean Colgan 9 jaar geleden • bijgewerkt door Ralph 8 jaar geleden • 2
Huge fan, love the app! I have a bug report for you.

Alarm feature works in that it begins playing the selected stream at the right time. The UI though is totally black and unusable. The 'app select' button (square) is still there and usable so I can get myself out of the app and continue using the phone normally. The notification drop down controls also still work, but that's the only way to turn off the player at that point, the normal UI is unusable.

Nexus 5
Lollipop 5.1
0
Beantwoord

BBC Streams

Stephen Chadfield 9 jaar geleden • bijgewerkt door Jona (Lead Developer) 9 jaar geleden • 3
The BBC have just changed their format for streaming. Are there new URLs available. I can't listen to BBC 5 Live using XiaaLive Android any longer... 
Antwoord
Jona (Lead Developer) 9 jaar geleden
Unfortunately we can't do anything about missing, or none working stations from the radio directories.

However, in general UberStations directory is constantly adding new stations and fixing none working one. Hopefully, those stations get resolved soon. Sorry for the inconvenience.
0
Beantwoord

Favorites group by genre

Laurel Kerlew 8 jaar geleden • bijgewerkt door bensh99 7 jaar geleden • 2

Favourite stations used to group by genre. That seems to be missing now. How does one get this back?


Antwoord
Rodrigo (Developer) 8 jaar geleden

Hi Laurel,

you should select it from the dropdown under "Group by". Please look the image below.

Best,

0

Please keep the cache unless it is manually cleared

Paddy Landau 9 jaar geleden • 0
Sometimes, my phone seems to drop its WiFi connection for just a second: XiiaLive Pro turns on data guard, but when I check the phone only one or two seconds after the sound goes silent, the WiFi is already reconnected.

Pressing the play button restarts XiiaLive Pro, and I've lost only a few seconds' worth of streaming.

Unfortunately, when this happens, XiiaLive Pro clears the cache, which I have set to 60 minutes' duration.

Please would you not clear the cache when the data guard is turned on.

Actually…

It would be awesome if you never cleared the cache (unless it is manually cleared — the app would need a "clear cache" button), so there is always (in my case) 60 minutes of recording that I could replay, even when out of range of my WiFi.

Restarting XiaaLive Pro after a break would simply continue adding to the cache as usual.

This could be an option in the Settings for people who do not like this idea.

Thank you.
0
Under review

Background data continues when app is closed.

Cordel Haws 11 jaar geleden • bijgewerkt door Jona (Lead Developer) 11 jaar geleden • 0
I use xiialive when I work out, which is about 60 minutes, twice a week, then exit app. At some point in the last week it's gone hay wire. It says I've used almost 60 gigs since June 3rd (5 days). The app does not so up on m "open apps" (long press home button) list or on the running apps list in the system settings. It seems the background data is running no matter what. I have a widget on my home screen. Also, a shortcut to the app on my lock screen. But that's it.

I'm on a rooted droid razr maxx. Cm10.1 Jelly bean 4.2.

Help.
Antwoord
Jona (Lead Developer) 11 jaar geleden

Thanks for the feedback... Wow, 60GB?! That's nuts! I don't even think your device can use 60GB of data in 5days. I also don't think the network would be able to do it. My guess this is a bug on the custom ROM.


One thing you can know for sure, XiiaLive is only running when you see the persistent, now playing, notification on the Android status bar.

0
Beantwoord

[XiiaLive Beta] Can custom stations be added to beta?

jediguy 12 jaar geleden • bijgewerkt door Jona (Lead Developer) 12 jaar geleden • 1
I just installed the new beta and don't see an option in the favorites manager to add my own stations via custom URL.  Is this not available in the current version?
Antwoord
Jona (Lead Developer) 12 jaar geleden
Currently the beta doesn't have the add custom URL but it will be added in one of the beta updates. Also, the official release of V3 will have this feature available.
0
Under review

Car stereo bluetooth next and forward buttons don't seem to work

Doc Russell 11 jaar geleden • bijgewerkt door Jona (Lead Developer) 11 jaar geleden • 0

In my car the next and forward buttons dont seem to work over bluetooth.  This worked in version 3.0.0.  Love the meta data but not at the sacrifice of the next and forward buttons.

Using pro version on samsung galaxy s3


Antwoord
Jona (Lead Developer) 11 jaar geleden

Thanks for the bug report. Please try a few things to determine the cause.

1. Make sure to enable Media control under Settings->App control. This will tell XiiaLive to be the main receiver for media controls such as prev/play/pause/next controls.

2. If Media controls doesn't resolve the issues try disabling the Icy-metadata to disable AVRCP from being used. This option is located under Settings->Stream.




Customer support service by UserEcho