Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
0
Answered

Trying to connect to weei radio and it times out.

Joe Mesko 10 ár síðan updated by Jona (Lead Developer) 9 ár síðan 3
Searched for and found my station. Weei FM out of Boston. However it tries to connect and won't. Unsuccessful in multiple attempts. Tunein streams this station fine. Can this be fixed?
I am on a Moto X running the latest android is.
Answer
Jona (Lead Developer) 9 ár síðan
I just tried searching for "WEEI" and I was able to find two stations. The first one played fine while the other seems to be down. Please try again. Let me know how it works for you.
0
Fixed

ShoutCast Is Broken Again

Jonathan Estok 10 ár síðan updated by Jona (Lead Developer) 10 ár síðan 5
I don't know how long it's been going on as I have not had time to listen to internet radio lately, but ShoutCast is once again broken using Xiia (Paid).  None of the stations show up under browse or search.  I know this has happened in the past, but it looks like its happening again.  UberStations work and I am pretty sure ShoutCast stations I have added in the past are still working, though I am not really sure as I use both UberCast and ShoutCast stations, saved as Fav's.
Answer
Jona (Lead Developer) 10 ár síðan
Hey I just checked and it's working fine. I'm guessing it was down temporarily? Is it working for you at the moment? What error you see when no results show?
0
Under review

Urgent: Playback restarting issue with Android 4.2.2 on Samsung Galaxy Nexus remains unresolved

Lee Jisoo 11 ár síðan updated by Jona (Lead Developer) 10 ár síðan 0

This issue has been bothering me for a long time after updating OS to 4.2.2. I have not been using the app since then, and happened to know that the restarting playback issue was resolved for 3.0.2.3. I downloaded 3.0.2.4, and it seems that the problem has not been solved correctly. The playback still goes back to the beginning when trying to move the seekbar. I am using Samsung Galaxy Nexus (GSM) (also called maguro).

Answer
Jona (Lead Developer) 10 ár síðan

Thanks for the info. The issue has been resolved but was targeted to some devices known to cause the issue. Might be that your device was not one of the targeted devices. Please reproduce the issue and right away go to XiiaLive->Settings and tap on Bug Report.

0
Answered

rtmp/audio only flv playback?

Matt Tsui 13 ár síðan updated by Jona (Lead Developer) 8 ár síðan 5

 I have several stations in rtmp protocol with .flv container (mp3 coding). Normally it requires Flash Player in order to play. However, the playback is interrupted when the screen turns off or go elsewhere in the browser.

 I would like to know will xiia add rtmp protocol so these stations can be played with xiialive player?

Example: Digital Broadcast Corp http://dbc.hk and the Channel 6 (music channel) streaming link:

rtmp://58.64.197.165/live<break>dbc6

Answer
Jona (Lead Developer) 8 ár síðan

RTMP is currently supported. Some bugs are currently preventing it from working. However update v3.3.1.11 will fix it.

0
Answered

Bluetooth PAN usage

Mikhail Progunov 10 ár síðan updated by Jona (Lead Developer) 9 ár síðan 1
I have two android devices. First device (A) provides to second device (B) internet access via bluetooth. Device A large and heavy so I keep it in the bag or deep in pocket. Device B is used mostly as phone and I keep it near my hands. Question is: Is xiilive able to use bluetooth PAN connection?
Answer
Jona (Lead Developer) 9 ár síðan
Hey, as far as I know, you should be able to stream via a PAN connection unless the PAN connection is setting up some type of proxy. In the case where there is a proxy setup it might not work while using the FFMpeg stream engine, however it could work while using the Android stream engine.
0

Track display needs a little work

Paddy Landau 10 ár síðan 0
The track display shows only one line, which means it has to scroll horizontally to show the artist and title.

For long displays, it takes a frustratingly long time to be able to read the whole line.

An example, which takes 40 seconds to show:

Johann Friedrich Franz Burgmüller (1806–1874) – 18 'Etudes de genre' per pianoforte Op. 109 (24:47) {+info: veniceclassicradio.eu}

I understand why some people may like the current display — it's large and therefore easy to read at a distance.

Please offer an option to reduce the font size and display the details over two or more lines, scrolling vertically in the unusual event that there still is insufficient space.

As an extra note, please review the font used, as some characters are displayed incorrectly. In the above example (taken from XiiaLive Beta), the ü is displayed as a triangle containing a question mark. I don't know how to post a screenshot.
0
Under review

xiialive doesnt work in galaxy Siii mini

Vorzh Cortex 11 ár síðan updated by Jona (Lead Developer) 10 ár síðan 0
Hello, i just downloaded the app to my samsung galaxy siii mini and the app doesnt work. When i tab a radio the app says "502 bad gateway" :(

Thanks.
Answer
Jona (Lead Developer) 10 ár síðan

Please let us know if you are still having issues with XiiaLive v3.0.3.2. This release has a few important changes in this area.

0
Under review

4G connection issue

Adam Motruk 9 ár síðan updated by Ralph 8 ár síðan 1
Cannot connect to URL stream under a 4G connection though it will work under WiFi. I am using an android with the most updated version. Setting is set to FFMpeg (android doesnt work at all). Please help
0

stuck in safe mode android phone sprint carrier

Jamie Binnie 10 ár síðan 0
stuck in safe mode how  to get it off that 
0
Answered

Max retries reached.......

blaxx 13 ár síðan updated by Jona (Lead Developer) 13 ár síðan 2
Hi Jona, am really enjoying version 2.1.8, reconnection during signal inturruption (like when the phone swiches from wifi to 3g) is much faster now. :-) My question for you today is when the connection to wifi and 3g is lost, Xiialive will give up trying to reconnect after a piriod of time. Are there any plans in the future to give the user the option for Xiialive to keep trying to reconnect to the stream indefinitely? That would be great if you could do that. Thank you for all your hard work on this application, it is the best! :-)
Answer
Jona (Lead Developer) 13 ár síðan
Hi, sorry for late reply! The unlimited retries should work with Wifi or 3G.  Could you provide the exact scenario to reproduce the retries to stop working?  This seems more like a bug actually :)