Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
0
Fixed

Nexus 4, just upgraded to 4.3 crashing on all internet feeds.

Ian R-P 11 jaar geleden bijgewerkt door Jona (Lead Developer) 11 jaar geleden 0

Just upgraded to Android 4.3. XiiaLive Pro crashes on any attempt to play a stream. It doesn't full-out crash, a pop-up comes up and says XiiaLive has crashed, but it stays running. The little notification area on the bottom left says "Service Crashed!" . I am unable to provide a SendLogs as my phone is not rooted, OR SendLogs also has an issue with 4.3 and cannot obtain them also.

Antwoord
Jona (Lead Developer) 11 jaar geleden

Issue has been resolved on v3.0.2.5. Thanks for letting us know!

0
Fixed

android 4.3

Mom Doe 11 jaar geleden bijgewerkt door Jona (Lead Developer) 10 jaar geleden 0
Any favorites crash the app when used
Antwoord
Jona (Lead Developer) 10 jaar geleden

Issue resolved. Thanks for reporting it.

0

How to add an online station to the directory

Mónica Fernanda Sosapavón 10 jaar geleden 0
We have an online radio station and we can't find us in your directory, we are with Shoutcast and I can't find in your website how to add our radio station, can you help me please?
0
Beantwoord

little green dot, little gray dot in the black window

Peter 10 jaar geleden bijgewerkt door Jona (Lead Developer) 10 jaar geleden 0
Image 45

What are these dots good for, the left one green, the right one grey? They are in the middle bottom of the black window in any skin and any orientation, any station, the window one with the station and song name and kbps. Version 3.2.0.5.1 full.Thanks.

Antwoord
Jona (Lead Developer) 10 jaar geleden

They indicate that you can swipe to another screen. That other screen is the playlist. Some stations provide a playlist full of URL links to their various servers. This allows you to see them and pick another.

0
Under review

losing metadata

Denvernate 13 jaar geleden bijgewerkt door Jona (Lead Developer) 13 jaar geleden 9

I'm still losing metadata, this has been happening with every version after 2.1.8.  It will show, then disappear intermittently.  It might show song title info, no station info, or the opposite, or neither.  It might reappear when the next song plays, then gets wonky again.  It's not the station, I'm streaming my own radio feed that has solid metadata info.  


My phone:

Droid 1

Kernel: 2.6.32.9-cm-stk

Android ver. 2.2.1

CM 6.1.2 


www.radiospinnaker.com

http://76.73.125.26:8067

Antwoord
Jona (Lead Developer) 13 jaar geleden


0
Under review

Can't access any stations

jadebutterfly 13 jaar geleden bijgewerkt door Jona (Lead Developer) 13 jaar geleden 0

So far i have been extremely disappointed with this app  after having been able to access a radio station once, i have never been able to get back on  this is after having been led to u guys by that radio station  if u have any suggestions, i would really 

Antwoord
Jona (Lead Developer) 13 jaar geleden
There was an issue with SHOUTcast radio directory.  This issue cause many stations to fail with an error "playlist empty".  SHOUTcast has said they been looking into this issue and as of now it seems fixed. 

Please let us know if this is still an issue for you.
0
Under review

How do I add a direct cell phone link to my station on my website?

Tad Zaccard 13 jaar geleden bijgewerkt door Jona (Lead Developer) 13 jaar geleden 0
I run a station called Waxtrax Radio at www.waxtraxradio.com
http://174.123.20.131:8150/listen.pls
What I am wanting to do is put a link on my website and say "listen to waxtrax radio on your cell phone using xiialive by clicking here"
Or download Waxtrax Radio for your cell using xiialive here"
Basicly putting a direct cell phone download link to xiia for tuning into my station.
How do I do so? Can this be done?
Great app love it!
Antwoord
Jona (Lead Developer) 13 jaar geleden
Hi Thanks for your feedback! You can put the following link on your website: 

This will direct user to the Android Market. They can than download the app to their phones.
0
Beantwoord

bluetooth next and previous buttons seem to work intermittently

Doc Russell 11 jaar geleden bijgewerkt door Jona (Lead Developer) 10 jaar geleden 5

In my car the next and forward buttons dont seem to work over bluetooth.  This worked  in version 3.0.0.  Love the meta data but not at the sacrifice of the next and forward buttons.

Using pro version on samsung galaxy s3


Samsung
Antwoord
Jona (Lead Developer) 10 jaar geleden

Are you still having issues with this? We have worked on this area before and the issue might be resolved in the latest release.

0
Will be answered

Dolby Mobile support

Petter Gåsström 12 jaar geleden bijgewerkt door Jona (Lead Developer) 10 jaar geleden 0
It would be great to have Dolby Mobile support for HTC Desire HD and such devices.
HTC
Antwoord
Jona (Lead Developer) 10 jaar geleden

We would love to include support for Dolby. We will need to investigate a bit more to see how we can tap into devices that support Dolby.

0
Fixed

aacPlus streams playback problem on Android 4.0.3 & 4.1.1

Dragos Ilie 11 jaar geleden bijgewerkt door Jona (Lead Developer) 11 jaar geleden 0

I have an issue that came up in Android 4.0.3 and 4.1.1. Playback of aacplus fails on Android streaming engine. ffmpeg engine cannot be used with aacplus because it stutters audio. 

Devices made by this manufacturer have included in the media engine of android the ffmpeg decoder.


Configuration: CPU Cortex A9 dual core @ 1.5 GHz, RAM: 1 GB DDR3, video: Mali 400 TM, Dual Core.


Hope you can fix this ASAP. I emailed you the logs a while ago and told me you will send me a apk with a fix in the near future.


Any hope it will be this december? :)


Thanks Jona.

Antwoord
Jona (Lead Developer) 11 jaar geleden

Via email support got AAC streaming to work partially.