Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
0
Under vurdering

Unsupported format when streaming through squid proxy

Paul Ripke 13 år siden opdateret af Jona (Lead Developer) 13 år siden 3
Looks like the app doesn't handle the "X-Cache:" or "Via:" http headers? tcpdump available on request.
0
Besvaret

can you download Xiia to a computer

wkelly360 13 år siden opdateret af ahmed 6 år siden 2
Svar
Tim M 13 år siden
Unfortunately we currently do not have Xiialive available for a computer. Maybe in the future... You can go to shoutcast.com and listen to the same radios though.
0
Besvaret

Updated, but no different. Whaaat?

Thomas Forrester 9 år siden opdateret af Jona (Lead Developer) 9 år siden 3
I just updated to the current version of Xiia Live Pro throught the Play Store about an hour ago.  Once the update was installed, along with several others, I re-started the phone.  First stop on the other side of the re-start, Xiia Live Pro!  I was eager to see how the new player looked and worked.  Much to my surprise, nothing's changed at all, and it does not match what I see in the new app preview pictures in the Play Store.  So I Force Closed the app, and dumped it's cache.  Started it up, and nope - looks the same as it always has.

Version at the bottom of initial splash screen says "3.3.0.2 (GOOGLE)" [why isn't this information in the Settings/About screen so I don't have to FC and restar the app to find it?]  This matches what I see in the Play store.

What's going on?


0
Færdig

HD streaming

Zone 10 år siden opdateret af Jona (Lead Developer) 10 år siden 1
I haven't been using your application for long but I've noticed that most streams are only 67kbps. Normally the quality of music is just fine for the average headset or stereo. Unfortunately you definitely can tell the difference with high end headphones or stereo systems. I'm not sure if you can control the quality to your app or if its dictated from the radio stations. Either way could there be an option to sort stations by streaming quality?
Svar
Jona (Lead Developer) 10 år siden
Hey thanks for the post. Currently our default directory UberStations doesn't support filters. If you switch to SHOUTcast directory you will be able to use the search filters.

More information about the filters can be found here:
http://support.xiialive.com/topic/449528-/
0
Fast

radio amor fraterno e radio para espirita ????????!!!!!....

Nando Alva 13 år siden opdateret af Tim M 13 år siden 0
no conection this radios ........radiio. amor. fraterno.........radio para espirita.........radio rio de janeiro........and radio boa nova ( rbn ) rede boa nova de radio. ........tks.
Svar
Tim M 13 år siden

It seems like fraterno and boa nova are working now. :)

Sometimes stations can take their stream down for maintenance and don't put it back up for days or even weeks. Another possibility is that some stations are pirated so they can be taken down permanently. 

Also, please note that we can't add, delete or modify any station from the database. More info can be found here:
0
Fast

Screen Lock when using XiiaLive

Walker Leite 13 år siden opdateret af Tim M 13 år siden 0

On my Samsung Galaxy 5, with android 2.2 the lock screen disables volume buttons.

If I need to change the volume, I need first unlock screen and then press the volume button.

Can xiialive enables a service listening the volume button when screen is locked?


Or maybe disabling Screen Lock when XiiaLive is running...


Svar
Tim M 13 år siden
Sorry for such a late reply...
This is most likely a problem with your phone.
We don't disable the volume buttons at any time.
You can however keep the screen on while xiialive is being used.
You can do this by going to >settings >user experience >tap on "screen timeout"

Note: your battery will lose power a lot faster!
0
Besvaret

what is a "request timout" and how do i stop it so I can listen to my music

Tammy Daigle 13 år siden opdateret af BradyBunchFan 8 år siden 3

keeps giving me a "request timeout" and wont let me play my music

Svar
Jona (Lead Developer) 13 år siden

A request timeout occurs when a connection request has taken more than the predetermined timeout value to hear back from the server/radio station/broadcaster.


Why does this occur?

1. Your internet connection could possibly be very slow at the moment of the request.

2. There is no access to the internet.

3. The server/radio station/broadcaster was too busy or overworked and took too long to respond to a request.

4. Usually there is a lot of latency on wireless networks and that could also cause a request timeout.

5. The server/radio station/broadcaster could be located very far thus a request take a lot longer than expected.


0
Besvaret

How do I listen to WRR101.com on a Motorola Android and XiiaLive

Patrick Dunphy 13 år siden opdateret af Jona (Lead Developer) 13 år siden 0
see header
Svar
Jona (Lead Developer) 13 år siden
We currently don't support Windows Media streams.  We are adding support for that hopefully in the next month or so.
0
Ikke en bug

Searched title of station and when click starts a different similar station?

Cacoteo Puntocom 11 år siden opdateret af Jona (Lead Developer) 11 år siden 0

Hi Xiia Live,

I constantly promote my station Cacoteo.com on a daily basis via your app and our twitter profile.  The problem is that as of lately, anytime a user searches our station as Cacoteo, our 3 stations show up as a result but when we click on the Reggaeton station which should point to http://cacoteo.com:7000 , it instead redirects to another station at this address http://184.107.231.50:9972 .  In other words, all our users are being redirected to another station via the search results.  Please help us fix this so that we can continue to use your great application.


Thanks

Cacoteo Radio

cacoteoradio@gmail.com

Svar
Jona (Lead Developer) 11 år siden

Thanks so much for your support and reffering your users to our app!  


I just checked your stations and I do see the issue with one of the stations. I did see a similar issue with other stations and it seems to be an issue with the SHOUTcast tools. 

   

Please see the following post related to your issue.

http://forums.winamp.com/showthread.php?p=2923008#post2923008

http://forums.winamp.com/showthread.php?t=358614


Hope it helps!

0
Besvaret

how to tag

Jackson Pietri 12 år siden opdateret af Tim M 12 år siden 0
I was wondering how to tag music.
Svar
Tim M 12 år siden
To tag a song just hit the "tagme" button located right above the play button. The "+" button is to add the current station to your favorites. 
You can then view your tagged songs by either
1)pressing the "Tags" button on the home screen
2)pressing the "Tags" button on the menu bar at the bottom (you might need to scroll left or right to see it)

Kundesupport af UserEcho