Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
0
Fixed

Problems with AAC in 2.1.7

Bart 13 років тому оновлено Jona (Lead Developer) 10 років тому 3
After an update to 2.1.7, I have experienced problems with an AAC format. Strange thing is that, while having previous version of the player, none of these happened.
Відповідь
Jona (Lead Developer) 10 років тому
Closing thread. Issue should no longer happen with latest release of XiiaLive.
0
Under review

AAC+ Streams won't play!

Philip Merrin 11 років тому оновлено Jona (Lead Developer) 11 років тому 0

This app only 'seems' suited for phones. I have an android media player with ICS firmware and find that all AAC+ and variants of that codec m4a for example are failing to connect/play, With some streams I get the message "MEDIA FAILURE WHAT:1 EXTRA:-2147483648" but what does it mean?  I only normally manually add url's as I don't want any mp3 streams - as they sound terrible at low bit-rates.

I'd be happy to buy the pro version if that gets around the problem. I've paid for many useless apps, some of which continually freeze or just don't deliver what they promise. Windows media codec streams and the one ogg stream I use work well. I like the extended buffering option as well. So the only disappointment is having to use winamp pro or MediaU apps for my AAC+ streams, any ideas developers?


Відповідь
Jona (Lead Developer) 11 років тому

Just to confirm, you are trying to connect to live stream and not local files correct?


There seems to be an issue with the Android media framework on your device. I would recommend you switch to the FFmpeg stream engine. Simply go to Settings->Stream and pick the stream engine. Do this while playback is stopped.

0
Under review

keep dropping connection

todd mackey 13 років тому оновлено Jona (Lead Developer) 13 років тому 0
Відповідь
Jona (Lead Developer) 13 років тому
Are you usually on the go when the connection drops? Are you using Wifi? Please let me know your scenario.

If you are on the Sprint or Verizon Network check the following:
http://xiialive.userecho.com/feedback/5676-connection-drops-when-a-text-message-is-received-or-sent/
0
Є відповідь

Iphone

Jonatas Andrade 11 років тому оновлено Jona (Lead Developer) 11 років тому 0
There is the possibility of developing the program for the iPhone in the future? If not, the reason is you do not like the Apple platform? You would sell a lot!!
Відповідь
Jona (Lead Developer) 11 років тому

Hey thanks for your request! We do have plans to release once we do you bet you will hear about it on our facebook page and twitter account.

0
Under review

Sygic sounds blocked by XiiaLive

Rajil 9 років тому оновлено Jona (Lead Developer) 9 років тому 1
Hello,

I use Sygic Gps navigation (https://play.google.com/store/apps/details?id=com.sygic.aura&hl=en) and Xiialive connected to the car radio over bluetooth. Xiialive blocks any sound output from Sygic. In the past whenever Sygic wanted to give voice instructions Xiialive would reduce the volume. However at present Xiialive is running all the sound in Sygic is suppressed. However if i try an alternative player like PowerAmp, it works fine with Sygic (Sygic audio still plays).

These are the system details:
Xiialive 3.3.0.3 playing OGG stream using FFMpeg stream engine
Sygic GPS Navigation 15.0.8
OS 4.4.4
Samsung Note 4 SM-910T

Thanks
Відповідь
Jona (Lead Developer) 9 років тому
Hey please make sure you have Ignore audio focus OFF under XiiaLive Settings/Sound. Thanks!
0
Є відповідь

wuom

Steven Sikorski 11 років тому оновлено Jona (Lead Developer) 10 років тому 0
wuon - Michigan radio - changed its streaming access adress - please update your system
Відповідь
Jona (Lead Developer) 10 років тому

Unfortunately we don't control the content of the directories. However, you can try using our new directory UberStations. You should be able to find this station there.

0
Under review

xiialive radio with the new fire OS5.

Ben Shelpuk 8 років тому в Android оновлено Rodrigo (Developer) 8 років тому 1

Can't access xiialive radio with the new fire OS5. . Tell me what to do to restore it.

Відповідь
Rodrigo (Developer) 8 років тому

Hello Ben,

we will check that.


Thanks,

0
Є відповідь

Malicious Ads Displayed Within Xiialive

Peter 10 років тому оновлено Jona (Lead Developer) 10 років тому 4

Today I got an ad "Update required" in the advertisment zone, while playing xiialive (free, because my android is new). I clicked on it, it said generic Android update. I do not remember the URL it displayed. I ended with the following screen, where I did not proceed. Price of the subscription would be equivalent of about 17 USD per week.Image 48

Відповідь
Jona (Lead Developer) 10 років тому

Oh wow! Thanks so much for reporting this! Please let me know what country you are in. Also, if you see those bad ads could you right away do a bug report? The bug report will provide some details about where the ads are coming from so we can block them.

0
Fixed

Auto start causing 1-3 sec playback via device speakers

Сергей Чечулин 10 років тому оновлено Jona (Lead Developer) 9 років тому 2
Hello! At first i want to thank you for makin so great app.
I bought it after 10 minutes of playing free version.
Honesly, i also wery like music player PowerAMP (for bluetooth autoplay for example) but it can't play online streams. Do you plan to add local player functionality? Then you would have explode the market! (enabling bluetooth autoplay both in poweramp and xiialive makes me cry...)

In PowerAMP autostart have feature to start playback only when a2dp device connected - and works great. But in XiiaLive when i connect  my headset or car bt - i listen 1-3 second sound in device speaker, and then, when a2dp device connected sound cames to headser(or car speaker)
This annoying me a little.
Відповідь
Jona (Lead Developer) 9 років тому
Currently, we don't have plans to support local media playback.

About the BT issue when auto connecting, we have resolved this and will be part of the release version 3.3.0 that is currently rolling out. This should fix the issue where audio is heard for a few seconds on the device.


0
Є відповідь

OFF Button

canadalodge 12 років тому оновлено Jona (Lead Developer) 11 років тому 0

There is no OFF or EXIT or QUIT ?

Відповідь
Jona (Lead Developer) 11 років тому