Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
0
Under review

No ID tag info on widget

Denvernate 13 years ago updated by Jona (Lead Developer) 13 years ago 9
I like the recent changes but have one bug.  I lose the ID tag info in the widget, it displays fine in the player.  Droid1 on stable CM6.
Answer
Jona (Lead Developer) 13 years ago
What version of the app are you using? lite or full? How exactly is this happing? Could it be that there isn't metadata sometimes?
0
Fixed

Jumpy cursor movement under favorites

Acappello 12 years ago updated by Jona (Lead Developer) 12 years ago 2

I am a very satisfied user. Great software. No dropouts at all, very low CPU usage, nice interface, etc. My hardware is an Android 2.3 Smartbox. I have a problem with my mouse when adding a new URL under Favorites. The cursor movement is not smooth but jumpy (and only when trying to add a new station). Can you try to reproduce this problem ?

Thanks a lot

Regards

Angelo

Answer
Jona (Lead Developer) 12 years ago

Bug is not present on XiiaLive Beta to be the next release.

0
Not a bug

Two BlueTooth issues

Thomas Makro 11 years ago updated by Jona (Lead Developer) 11 years ago 2

Hi, I have issues with bluetooth, when using Xiaa live on my Samsung Galaxy S3, connected to my car radio with BlueTooth.


On the car radio, when I switch from BT to FM-radio, the car radio sends a BT command to the phone, to stop playing. However, when I switch back to BT, I get various behaviour. Sometimes XiaaLive resumes playing, other times XiaaLive resumes playing without sound (the time counts and data is constantly received), and other times the default MP3 player starts playing.


Any ideas would be appreciated.

Answer
Jona (Lead Developer) 11 years ago

I would recommend you turn ON Media control settings option under App Control.  This will make XiiaLive the default handler for all playback events and should override the Android music app from trying to play anything.  With that I would recommend not to use the Bluetooth options to auto start and stop playback since your car stereo seems to be sending play and stop commands automatically.


Please make sure the car stereo is sending a stop command and not pause when you switch away from BT. This you can confirm by looking at the XiiaLive player.

0
Fixed

No support for .asx in beta?

jj jjstrom 10 years ago updated by Jona (Lead Developer) 10 years ago 7
Hi, 

Getting 'Unsupported media' error with .asx streams on latest beta.
Are we gonna loose support for .asx?

-JJ
Answer
Jona (Lead Developer) 10 years ago
No way we are loosing asx! :) Please post the URL if you can or send it to me via a private message or email to our support email. Thanks ! :)
0
Answered

Record

Neil Toye 11 years ago updated by Jona (Lead Developer) 11 years ago 0
l would like be able to record the live Streams that I listen to. Could you add this feature and when?
Answer
Jona (Lead Developer) 11 years ago

Actively working on it. No ETA but we are working hard on it to release it soon! :)

0
Fixed

Radio Reference outdated in Amazon Apps

24forever 10 years ago updated by Jona (Lead Developer) 10 years ago 0
Hi!

I just bought Radio Reference plugin, but it's impossible to use it.

When I go to "Directories" in order to select it, there's a text saying that there is a new update, and if I try to select it, I'm redirected to Radio Reference's section in Amazon Apps.

I've seen that Amazon's version of this plugin is 1.0.1.1, while Google Play Store's one is 1.0.2. Could this be the problem?

Thank you for your attention.
Answer
Jona (Lead Developer) 10 years ago
This should be resolved with the latest available versions on Amazon AppStore.
0
Fixed

After upgrade to pro, xiialive continually stops to buffer.

Chris Browne 11 years ago updated by Jona (Lead Developer) 10 years ago 2
Hi,

I just upgraded from the free version to the pro version of Xiialive. Unfortunately the pro version is continually stopping to buffer, which is less than ideal. I'm listening to the same station, over the same connection, have and have tried both the default settings, and tweaking the buffer sizes, along with restarting my device (Samsung Galaxy Nexus), all with no success. The lite version gave me months of problem free listening. Any ideas?
Samsung
Answer
Jona (Lead Developer) 10 years ago
Are you still having the same issues with the latest release v3.0.3.3? We have resolved various issues in this area.



Could you provide the Android version your device is running?
0
Answered

no puedo reproducir mi musica en el reproductor

Carlos lis 11 years ago updated by Jona (Lead Developer) 11 years ago 4

he descargado la version PRO y no me deja reproducir mi musica con el reproductor

Answer
Jona (Lead Developer) 11 years ago

Gracias por escribirnos. En sintesis XiiaLive no puede reproducir musica localizada en el dispositivo. En el futuro vamos a soportar esa nueva funcion. Gracias!

0
Answered

The radio station 98 FM Belo Horizonte is not working. What is happening?

Bruno Camilo 12 years ago updated by Jona (Lead Developer) 12 years ago 0
I wish that you check the radio station 98 FM Belo Horizonte, because they already have a 2 weeks does not work. I am desperate to hear, and because I like bestseason. Count on you.
Answer
Jona (Lead Developer) 12 years ago
As an alternative try searching "Belo Horizonte" here:

Do that from your phones browser and click on the station you are looking for.  If it works save it as a favorite! :)
0

android cant connect under 4G, only wifi

Adam Motruk 9 years ago 0
I have a Samsung Galaxy S5 and with my xiialive app I am able to connect to my webserver and audio stream under a wifi connection, but as soon as I try to connect under a mobile data 4G connection it loads the web server page but that is all, it wont load the audio stream to play in xiialive.
 I believe it might be something with my phone though and not xiialive, has anyone else had this issue?