Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
0
Answered

New version

Basti 11 year бұрын updated by Jona (Lead Developer) 11 year бұрын 0

when will be release the new Version?

Answer
Jona (Lead Developer) 11 year бұрын

We have plans to release a new version sometime beginning of Feb.

0

Excellent Work on Internal Stream Engine Feature

Ivan Sanchez 13 year бұрын updated by Jona (Lead Developer) 12 year бұрын 0

Just wanna say Excellent work for adding the internal stream engine feature.  this feature dramatically increases the audio quality of the steams especially those with low bit rate.  i use this all the time now and have confidence that meta tagging will be added soon hopefully

Answer
Jona (Lead Developer) 12 year бұрын
Thanks! We hope to have it finished very soon to stop using the Android media framework which is a complete mess across devices...
0
Answered

Alarm radio only works if radio is on pause

Stanislas buckley 8 year бұрын в Android / Alarms updated by Rodrigo (Developer) 8 year бұрын 1

when I plan alarm,it only start with planned radio if it the radio is on pause but it drains the battery. Otherwise, I only get the standard alarm from the mobile phone, the radio does not start anf it shows " network not found" .

Answer
Rodrigo (Developer) 8 year бұрын

Hello Stanislas,

thanks for report this issue. We've included it in the list of issues to fix.


Thanks again.

Best,

0
Under review

No ID tag info on widget

Denvernate 13 year бұрын updated by Jona (Lead Developer) 13 year бұрын 9
I like the recent changes but have one bug.  I lose the ID tag info in the widget, it displays fine in the player.  Droid1 on stable CM6.
Answer
Jona (Lead Developer) 13 year бұрын
What version of the app are you using? lite or full? How exactly is this happing? Could it be that there isn't metadata sometimes?
0
Fixed

Jumpy cursor movement under favorites

Acappello 12 year бұрын updated by Jona (Lead Developer) 12 year бұрын 2

I am a very satisfied user. Great software. No dropouts at all, very low CPU usage, nice interface, etc. My hardware is an Android 2.3 Smartbox. I have a problem with my mouse when adding a new URL under Favorites. The cursor movement is not smooth but jumpy (and only when trying to add a new station). Can you try to reproduce this problem ?

Thanks a lot

Regards

Angelo

Answer
Jona (Lead Developer) 12 year бұрын

Bug is not present on XiiaLive Beta to be the next release.

0
Not a bug

Two BlueTooth issues

Thomas Makro 11 year бұрын updated by Jona (Lead Developer) 11 year бұрын 2

Hi, I have issues with bluetooth, when using Xiaa live on my Samsung Galaxy S3, connected to my car radio with BlueTooth.


On the car radio, when I switch from BT to FM-radio, the car radio sends a BT command to the phone, to stop playing. However, when I switch back to BT, I get various behaviour. Sometimes XiaaLive resumes playing, other times XiaaLive resumes playing without sound (the time counts and data is constantly received), and other times the default MP3 player starts playing.


Any ideas would be appreciated.

Answer
Jona (Lead Developer) 11 year бұрын

I would recommend you turn ON Media control settings option under App Control.  This will make XiiaLive the default handler for all playback events and should override the Android music app from trying to play anything.  With that I would recommend not to use the Bluetooth options to auto start and stop playback since your car stereo seems to be sending play and stop commands automatically.


Please make sure the car stereo is sending a stop command and not pause when you switch away from BT. This you can confirm by looking at the XiiaLive player.

0
Fixed

No support for .asx in beta?

jj jjstrom 10 year бұрын updated by Jona (Lead Developer) 10 year бұрын 7
Hi, 

Getting 'Unsupported media' error with .asx streams on latest beta.
Are we gonna loose support for .asx?

-JJ
Answer
Jona (Lead Developer) 10 year бұрын
No way we are loosing asx! :) Please post the URL if you can or send it to me via a private message or email to our support email. Thanks ! :)
0
Answered

Record

Neil Toye 11 year бұрын updated by Jona (Lead Developer) 11 year бұрын 0
l would like be able to record the live Streams that I listen to. Could you add this feature and when?
Answer
Jona (Lead Developer) 11 year бұрын

Actively working on it. No ETA but we are working hard on it to release it soon! :)

0
Fixed

Radio Reference outdated in Amazon Apps

24forever 10 year бұрын updated by Jona (Lead Developer) 10 year бұрын 0
Hi!

I just bought Radio Reference plugin, but it's impossible to use it.

When I go to "Directories" in order to select it, there's a text saying that there is a new update, and if I try to select it, I'm redirected to Radio Reference's section in Amazon Apps.

I've seen that Amazon's version of this plugin is 1.0.1.1, while Google Play Store's one is 1.0.2. Could this be the problem?

Thank you for your attention.
Answer
Jona (Lead Developer) 10 year бұрын
This should be resolved with the latest available versions on Amazon AppStore.
0
Fixed

After upgrade to pro, xiialive continually stops to buffer.

Chris Browne 11 year бұрын updated by Jona (Lead Developer) 10 year бұрын 2
Hi,

I just upgraded from the free version to the pro version of Xiialive. Unfortunately the pro version is continually stopping to buffer, which is less than ideal. I'm listening to the same station, over the same connection, have and have tried both the default settings, and tweaking the buffer sizes, along with restarting my device (Samsung Galaxy Nexus), all with no success. The lite version gave me months of problem free listening. Any ideas?
Samsung
Answer
Jona (Lead Developer) 10 year бұрын
Are you still having the same issues with the latest release v3.0.3.3? We have resolved various issues in this area.



Could you provide the Android version your device is running?