Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:
QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?
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  1. Forum: General
Answer
Tim M 13 years ago
There are two possibilities...
First, some broadcasters don't provide track info.
Second, most likely your case, you probably have the internal stream engine turned on. 
You can check by going to >settings >advanced users.
The internal engine is still in beta state so some things aren't complete. 
The track info should show on the next update.
0
Answered

digitally imported

0000000 13 years ago • updated by Tim M 13 years ago • 2
plz oh plz ohplz bring back the rest of digitally imported's stations i love their dubstep and chiptunes
Answer
Tim M 13 years ago

Please take a look a this post:

http://xiialive.userecho.com/topic/23017-xiialive-radio-stations-how-it-works/


If you're station is no longer on the Shoutcast directory try searching for it on vtuner:

http://www.vtuner.com/vtunerweb/asp/SearchR3.asp?search=street+radio&GoSearch.x=11&GoSearch.y=11/ 

If its there, just play it from your phone and add it to your favorites.

0
Answered

logo artwork uber

florian 9 years ago • updated by Jona (Lead Developer) 8 years ago • 2
Hello, I just edit a station with the uber http://dar.fm/ site to add an artwork of a radio station logo, how long it may take for the change is applied to XiiaLive?
Answer
Jona (Lead Developer) 8 years ago

It might take few hours to a couple days. I believe they have to review each submission manually. :/

0
Answered

Why 48k was clear before update and became bad after update?

Puck-Soon Loh 13 years ago • updated by Jona (Lead Developer) 13 years ago • 0
i do have a question for y'all. I am using the Lite version and I wonder why the radio that I listen to in 48k is so not clear. It was clearer before this, but after the latest update, it became bad.
On the other hand, i had tried listening to the higher bitrate (128k), but it kept disconnecting cuz the mobile internet here is slow. 
Can someone help???

For ur info, u can go to www.radiofeeds.co.uk, and listen to Smash Hits Radio. 
Been testing this for sometime and 48k is just not as crystal-clear.
Thanks.
Answer
Jona (Lead Developer) 13 years ago
Some low bitrate streams seem to be decoded incorrectly by many Android devices.  This is a known issue on the Android community.  I would recommend you try the internal stream engine.  That stream engine uses our own decoder not the Android decoder.  It is in beta mode but soon we will release final version. To try out the internal stream engine just go to XiiaLive->Adv users and set to ON the internal stream engine.
0
Not a bug

Unsupported format for MPEG 128kpbs?

Anonymous 13 years ago • updated by Jona (Lead Developer) 13 years ago • 0
I am getting unsupported format when trying to play a radio stream.
Radio station "unitedbreaks.fm" has two streams available, both MPEG but one has a bitrate of 32kbps and the other has 128kbps.
The 32kbps plays fine (although lower quality) but the 128kbps, keeps on saying unsupported format.
Answer
Jona (Lead Developer) 13 years ago
I have just tried both radio stations on an HTC Evo 4G phone and it worked just fine... Does it still not work for you? If not what phone and Android version are you using?
0
Fixed

Nexus 4, just upgraded to 4.3 crashing on all internet feeds.

Ian R-P 11 years ago • updated by Jona (Lead Developer) 11 years ago • 0

Just upgraded to Android 4.3. XiiaLive Pro crashes on any attempt to play a stream. It doesn't full-out crash, a pop-up comes up and says XiiaLive has crashed, but it stays running. The little notification area on the bottom left says "Service Crashed!" . I am unable to provide a SendLogs as my phone is not rooted, OR SendLogs also has an issue with 4.3 and cannot obtain them also.

Answer
Jona (Lead Developer) 11 years ago

Issue has been resolved on v3.0.2.5. Thanks for letting us know!

0
Fixed

android 4.3

Mom Doe 11 years ago • updated by Jona (Lead Developer) 11 years ago • 0
Any favorites crash the app when used
Answer
Jona (Lead Developer) 11 years ago

Issue resolved. Thanks for reporting it.

0

How to add an online station to the directory

Mónica Fernanda Sosapavón 10 years ago • 0
We have an online radio station and we can't find us in your directory, we are with Shoutcast and I can't find in your website how to add our radio station, can you help me please?
0
Answered

little green dot, little gray dot in the black window

Peter 11 years ago • updated by Jona (Lead Developer) 11 years ago • 0
Image 45

What are these dots good for, the left one green, the right one grey? They are in the middle bottom of the black window in any skin and any orientation, any station, the window one with the station and song name and kbps. Version 3.2.0.5.1 full.Thanks.

Answer
Jona (Lead Developer) 11 years ago

They indicate that you can swipe to another screen. That other screen is the playlist. Some stations provide a playlist full of URL links to their various servers. This allows you to see them and pick another.



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