Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

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0

Do I need an internet connection already?

Marcus Rodriguez 10 aastat tagasi 0
0
Answered

Why 48k was clear before update and became bad after update?

Puck-Soon Loh 13 aastat tagasi uuendaja Jona (Lead Developer) 13 aastat tagasi 0
i do have a question for y'all. I am using the Lite version and I wonder why the radio that I listen to in 48k is so not clear. It was clearer before this, but after the latest update, it became bad.
On the other hand, i had tried listening to the higher bitrate (128k), but it kept disconnecting cuz the mobile internet here is slow. 
Can someone help???

For ur info, u can go to www.radiofeeds.co.uk, and listen to Smash Hits Radio. 
Been testing this for sometime and 48k is just not as crystal-clear.
Thanks.
Vasta
Jona (Lead Developer) 13 aastat tagasi
Some low bitrate streams seem to be decoded incorrectly by many Android devices.  This is a known issue on the Android community.  I would recommend you try the internal stream engine.  That stream engine uses our own decoder not the Android decoder.  It is in beta mode but soon we will release final version. To try out the internal stream engine just go to XiiaLive->Adv users and set to ON the internal stream engine.
0
Not a bug

Unsupported format for MPEG 128kpbs?

Anonüümne 13 aastat tagasi uuendaja Jona (Lead Developer) 13 aastat tagasi 0
I am getting unsupported format when trying to play a radio stream.
Radio station "unitedbreaks.fm" has two streams available, both MPEG but one has a bitrate of 32kbps and the other has 128kbps.
The 32kbps plays fine (although lower quality) but the 128kbps, keeps on saying unsupported format.
Vasta
Jona (Lead Developer) 13 aastat tagasi
I have just tried both radio stations on an HTC Evo 4G phone and it worked just fine... Does it still not work for you? If not what phone and Android version are you using?
0
Fixed

Nexus 4, just upgraded to 4.3 crashing on all internet feeds.

Ian R-P 11 aastat tagasi uuendaja Jona (Lead Developer) 11 aastat tagasi 0

Just upgraded to Android 4.3. XiiaLive Pro crashes on any attempt to play a stream. It doesn't full-out crash, a pop-up comes up and says XiiaLive has crashed, but it stays running. The little notification area on the bottom left says "Service Crashed!" . I am unable to provide a SendLogs as my phone is not rooted, OR SendLogs also has an issue with 4.3 and cannot obtain them also.

Vasta
Jona (Lead Developer) 11 aastat tagasi

Issue has been resolved on v3.0.2.5. Thanks for letting us know!

0
Fixed

android 4.3

Mom Doe 11 aastat tagasi uuendaja Jona (Lead Developer) 10 aastat tagasi 0
Any favorites crash the app when used
Vasta
Jona (Lead Developer) 10 aastat tagasi

Issue resolved. Thanks for reporting it.

0

How to add an online station to the directory

Mónica Fernanda Sosapavón 10 aastat tagasi 0
We have an online radio station and we can't find us in your directory, we are with Shoutcast and I can't find in your website how to add our radio station, can you help me please?
0
Answered

little green dot, little gray dot in the black window

Peter 10 aastat tagasi uuendaja Jona (Lead Developer) 10 aastat tagasi 0
Image 45

What are these dots good for, the left one green, the right one grey? They are in the middle bottom of the black window in any skin and any orientation, any station, the window one with the station and song name and kbps. Version 3.2.0.5.1 full.Thanks.

Vasta
Jona (Lead Developer) 10 aastat tagasi

They indicate that you can swipe to another screen. That other screen is the playlist. Some stations provide a playlist full of URL links to their various servers. This allows you to see them and pick another.

0
Ülevaatamisel

losing metadata

Denvernate 13 aastat tagasi uuendaja Jona (Lead Developer) 13 aastat tagasi 9

I'm still losing metadata, this has been happening with every version after 2.1.8.  It will show, then disappear intermittently.  It might show song title info, no station info, or the opposite, or neither.  It might reappear when the next song plays, then gets wonky again.  It's not the station, I'm streaming my own radio feed that has solid metadata info.  


My phone:

Droid 1

Kernel: 2.6.32.9-cm-stk

Android ver. 2.2.1

CM 6.1.2 


www.radiospinnaker.com

http://76.73.125.26:8067

Vasta
Jona (Lead Developer) 13 aastat tagasi


0
Ülevaatamisel

Can't access any stations

jadebutterfly 13 aastat tagasi uuendaja Jona (Lead Developer) 13 aastat tagasi 0

So far i have been extremely disappointed with this app  after having been able to access a radio station once, i have never been able to get back on  this is after having been led to u guys by that radio station  if u have any suggestions, i would really 

Vasta
Jona (Lead Developer) 13 aastat tagasi
There was an issue with SHOUTcast radio directory.  This issue cause many stations to fail with an error "playlist empty".  SHOUTcast has said they been looking into this issue and as of now it seems fixed. 

Please let us know if this is still an issue for you.
0
Ülevaatamisel

How do I add a direct cell phone link to my station on my website?

Tad Zaccard 13 aastat tagasi uuendaja Jona (Lead Developer) 13 aastat tagasi 0
I run a station called Waxtrax Radio at www.waxtraxradio.com
http://174.123.20.131:8150/listen.pls
What I am wanting to do is put a link on my website and say "listen to waxtrax radio on your cell phone using xiialive by clicking here"
Or download Waxtrax Radio for your cell using xiialive here"
Basicly putting a direct cell phone download link to xiia for tuning into my station.
How do I do so? Can this be done?
Great app love it!
Vasta
Jona (Lead Developer) 13 aastat tagasi
Hi Thanks for your feedback! You can put the following link on your website: 

This will direct user to the Android Market. They can than download the app to their phones.