Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
0
Beantwortet

bluetooth next and previous buttons seem to work intermittently

Doc Russell vor 11 Jahren aktualisiert von Jona (Lead Developer) vor 10 Jahren 5

In my car the next and forward buttons dont seem to work over bluetooth.  This worked  in version 3.0.0.  Love the meta data but not at the sacrifice of the next and forward buttons.

Using pro version on samsung galaxy s3


Samsung
Antwort
Jona (Lead Developer) vor 10 Jahren

Are you still having issues with this? We have worked on this area before and the issue might be resolved in the latest release.

0
Wird beantwortet

Dolby Mobile support

Petter Gåsström vor 12 Jahren aktualisiert von Jona (Lead Developer) vor 10 Jahren 0
It would be great to have Dolby Mobile support for HTC Desire HD and such devices.
HTC
Antwort
Jona (Lead Developer) vor 10 Jahren

We would love to include support for Dolby. We will need to investigate a bit more to see how we can tap into devices that support Dolby.

0
Fixed

aacPlus streams playback problem on Android 4.0.3 & 4.1.1

Dragos Ilie vor 11 Jahren aktualisiert von Jona (Lead Developer) vor 11 Jahren 0

I have an issue that came up in Android 4.0.3 and 4.1.1. Playback of aacplus fails on Android streaming engine. ffmpeg engine cannot be used with aacplus because it stutters audio. 

Devices made by this manufacturer have included in the media engine of android the ffmpeg decoder.


Configuration: CPU Cortex A9 dual core @ 1.5 GHz, RAM: 1 GB DDR3, video: Mali 400 TM, Dual Core.


Hope you can fix this ASAP. I emailed you the logs a while ago and told me you will send me a apk with a fix in the near future.


Any hope it will be this december? :)


Thanks Jona.

Antwort
Jona (Lead Developer) vor 11 Jahren

Via email support got AAC streaming to work partially.

0
Wird überprüft

Buffer on server

ptrqw vor 13 Jahren aktualisiert von Jona (Lead Developer) vor 13 Jahren 2
Is there any buffer on the server? In case the connection is lost I will loose the information but if there is a buffer I could download that piece of stream.
Antwort
Jona (Lead Developer) vor 13 Jahren
Usually broadcast do have a little buffer to burst when you get connected but most of the time this buffer is not enough and you do loose part of the broadcast since it's live content.
0
Beantwortet

Dlaczego nie mogę tu znaleźć żadnych stacji z Polski

Radosław Rutka vor 10 Jahren aktualisiert von Jona (Lead Developer) vor 9 Jahren 1
Szukam i szukam i nic nie znalazłem 
😢 np antyradio.pl 
Antwort
Jona (Lead Developer) vor 9 Jahren
Hi, unfortunately we currently don't have all stations available on XiiaLive. You could try finding your station using the following suggested methods.

Witam, niestety obecnie nie mają wszystkie stacje dostępne na XiiaLive . Możesz spróbować znaleźć stację przy użyciu następujących sugerowanych metod .

http://support.xiialive.com/topic/285095-last-resort-search-for-your-favorite-station/
Antwort
Jona (Lead Developer) vor 11 Jahren

I couldn't tell you.  But you could look at the history and select the songs tab. That will show you the songs that have been played by the player. 

0
Beantwortet

id3, coverart

Fabio Beccali vor 10 Jahren aktualisiert von Jona (Lead Developer) vor 9 Jahren 1
Hello, congrats for the this great android app. I am wondering if it's normal that I don't see the CD coverarts that radio stations make available and I can see using other apps. If there is a setting to do, would you please advise me? Thank you and regards. Fabio
Antwort
Jona (Lead Developer) vor 9 Jahren
We are working on the next release that will support album art! :)
0

Favorite channel is not streaming

Jagdeep Singh Fateh vor 9 Jahren 0
I am also getting the unsupported media e-31 error on a station I was listening to just fine yesterday. (http://sahibradio.com/listen.pls)
Please help!!!
On an Apple iphone 6
0
Beantwortet

Won't let me post on Facebook

Paul ureste vor 8 Jahren aktualisiert von Jona (Lead Developer) vor 8 Jahren 2

Wont let me post on facebook

Antwort
Jona (Lead Developer) vor 8 Jahren

Hey, we looked over the issue and modified some things with Facebook. It might help. Where did you download the app from? Could you try clearing XiiaLive cache and Facebook app cache to see if things work? Please know that clearing the cache will erase all content from XiiaLive. Also, it will cause the Facebook app to ask you to log back in. Thanks!

0
Wird beantwortet

finding a local station

Alan Bynum vor 9 Jahren aktualisiert von Ralph vor 8 Jahren 1
when i first installed the app on my android phone i found (knyd 90.5) in broken arrow ok. i reset my phone and then reinstalled the app. now i have tried everything and cannot get it to find it.