Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:
QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?
Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
  1. Forum: General
0
W trakcie analizy

losing metadata

Denvernate 13 lat temu • Ostatnio zmodyfikowane przez Jona (Lead Developer) 13 lat temu • 9

I'm still losing metadata, this has been happening with every version after 2.1.8.  It will show, then disappear intermittently.  It might show song title info, no station info, or the opposite, or neither.  It might reappear when the next song plays, then gets wonky again.  It's not the station, I'm streaming my own radio feed that has solid metadata info.  


My phone:

Droid 1

Kernel: 2.6.32.9-cm-stk

Android ver. 2.2.1

CM 6.1.2 


www.radiospinnaker.com

http://76.73.125.26:8067

Odpowiedź
Jona (Lead Developer) 13 lat temu


0
W trakcie analizy

Can't access any stations

jadebutterfly 13 lat temu • Ostatnio zmodyfikowane przez Jona (Lead Developer) 13 lat temu • 0

So far i have been extremely disappointed with this app  after having been able to access a radio station once, i have never been able to get back on  this is after having been led to u guys by that radio station  if u have any suggestions, i would really 

Odpowiedź
Jona (Lead Developer) 13 lat temu
There was an issue with SHOUTcast radio directory.  This issue cause many stations to fail with an error "playlist empty".  SHOUTcast has said they been looking into this issue and as of now it seems fixed. 

Please let us know if this is still an issue for you.
0
W trakcie analizy

How do I add a direct cell phone link to my station on my website?

Tad Zaccard 13 lat temu • Ostatnio zmodyfikowane przez Jona (Lead Developer) 13 lat temu • 0
I run a station called Waxtrax Radio at www.waxtraxradio.com
http://174.123.20.131:8150/listen.pls
What I am wanting to do is put a link on my website and say "listen to waxtrax radio on your cell phone using xiialive by clicking here"
Or download Waxtrax Radio for your cell using xiialive here"
Basicly putting a direct cell phone download link to xiia for tuning into my station.
How do I do so? Can this be done?
Great app love it!
Odpowiedź
Jona (Lead Developer) 13 lat temu
Hi Thanks for your feedback! You can put the following link on your website: 

This will direct user to the Android Market. They can than download the app to their phones.
0
Z odpowiedzią

bluetooth next and previous buttons seem to work intermittently

Doc Russell 11 lat temu • Ostatnio zmodyfikowane przez Jona (Lead Developer) 10 lat temu • 5

In my car the next and forward buttons dont seem to work over bluetooth.  This worked  in version 3.0.0.  Love the meta data but not at the sacrifice of the next and forward buttons.

Using pro version on samsung galaxy s3


Samsung
Odpowiedź
Jona (Lead Developer) 10 lat temu

Are you still having issues with this? We have worked on this area before and the issue might be resolved in the latest release.

0
Przygotowywanie odpowiedzi

Dolby Mobile support

Petter Gåsström 12 lat temu • Ostatnio zmodyfikowane przez Jona (Lead Developer) 11 lat temu • 0
It would be great to have Dolby Mobile support for HTC Desire HD and such devices.
HTC
Odpowiedź
Jona (Lead Developer) 11 lat temu

We would love to include support for Dolby. We will need to investigate a bit more to see how we can tap into devices that support Dolby.

0
Naprawione

aacPlus streams playback problem on Android 4.0.3 & 4.1.1

Dragos Ilie 11 lat temu • Ostatnio zmodyfikowane przez Jona (Lead Developer) 11 lat temu • 0

I have an issue that came up in Android 4.0.3 and 4.1.1. Playback of aacplus fails on Android streaming engine. ffmpeg engine cannot be used with aacplus because it stutters audio. 

Devices made by this manufacturer have included in the media engine of android the ffmpeg decoder.


Configuration: CPU Cortex A9 dual core @ 1.5 GHz, RAM: 1 GB DDR3, video: Mali 400 TM, Dual Core.


Hope you can fix this ASAP. I emailed you the logs a while ago and told me you will send me a apk with a fix in the near future.


Any hope it will be this december? :)


Thanks Jona.

Odpowiedź
Jona (Lead Developer) 11 lat temu

Via email support got AAC streaming to work partially.

0
W trakcie analizy

Buffer on server

ptrqw 13 lat temu • Ostatnio zmodyfikowane przez Jona (Lead Developer) 13 lat temu • 2
Is there any buffer on the server? In case the connection is lost I will loose the information but if there is a buffer I could download that piece of stream.
Odpowiedź
Jona (Lead Developer) 13 lat temu
Usually broadcast do have a little buffer to burst when you get connected but most of the time this buffer is not enough and you do loose part of the broadcast since it's live content.
0
Z odpowiedzią

Dlaczego nie mogę tu znaleźć żadnych stacji z Polski

Radosław Rutka 10 lat temu • Ostatnio zmodyfikowane przez Jona (Lead Developer) 9 lat temu • 1
Szukam i szukam i nic nie znalazłem 
😢 np antyradio.pl 
Odpowiedź
Jona (Lead Developer) 9 lat temu
Hi, unfortunately we currently don't have all stations available on XiiaLive. You could try finding your station using the following suggested methods.

Witam, niestety obecnie nie mają wszystkie stacje dostępne na XiiaLive . Możesz spróbować znaleźć stację przy użyciu następujących sugerowanych metod .

http://support.xiialive.com/topic/285095-last-resort-search-for-your-favorite-station/
Odpowiedź
Jona (Lead Developer) 11 lat temu

I couldn't tell you.  But you could look at the history and select the songs tab. That will show you the songs that have been played by the player. 

0
Z odpowiedzią

id3, coverart

Fabio Beccali 10 lat temu • Ostatnio zmodyfikowane przez Jona (Lead Developer) 10 lat temu • 1
Hello, congrats for the this great android app. I am wondering if it's normal that I don't see the CD coverarts that radio stations make available and I can see using other apps. If there is a setting to do, would you please advise me? Thank you and regards. Fabio
Odpowiedź
Jona (Lead Developer) 10 lat temu
We are working on the next release that will support album art! :)


Customer support service by UserEcho