Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
0
Fixed

Atrix internal stream engine does not work

Felix Mann 12 years ago updated by Jona (Lead Developer) 10 years ago 0
Hi! I read some of the messages about the Android engine being broken, but I still can't seem to be able to open AAC streams on my Atrix (or any other AAC stream from Shoutcast). With the internal stream engine nothing plays and connection fails. Without it only MPEG streams open. On my Nexus One everything works fine.. 
Motorola
Answer
Jona (Lead Developer) 10 years ago

This bug should be resolved on XiiaLive v3.

0
Under review

loses audio after phone call

Craig Erwin 12 years ago updated by Jona (Lead Developer) 12 years ago 3

I'm using 2.2.4 (love it btw!) and have this same issue. If I back out all the way to my "desktop" and the restart the app, the audio returns. Thanks for all your efforts on this otherwise excellent app.

0
Answered

What do the 5 bars on Widget represent?

Vincem 13 years ago updated by Jona (Lead Developer) 13 years ago 0
Hi,

My widget is typically at 3 barrs of possible 5 bars on the Widget. What are the details of these bars?

Thanks,
Vince
Answer
Jona (Lead Developer) 13 years ago
The bars represent the current internet connection speed. If you are always between 4-5 bars you should be good when streaming, but if you hit 3 bars or lower you might start getting in the buffering state.
0
Answered

As the station owner, how do I edit the IP address, genre & station name?

ReaganRadioNetwork com 8 years ago updated by Rodrigo (Developer) 8 years ago 2

i use xiialive pro on a Samsung Galaxy Note 4 and have two stations 2 two websites:


www.ReaganRadioNetwork.com

www.LakeOfTheOzarksRadio.com or www.LOTOradio.com


Reagan Radio Network or Sunset Station

http://76.164.217.100:7028

(I want to be able to search via the name where the radio station shows up)


Lake of the Ozarks Radio

http://76.164.217.100:7194

(how did I edit an IP address?)

0
Under review

playback fails after a few min

pwshute8 13 years ago updated by Jona (Lead Developer) 13 years ago 0
had problem after 2.3 android update the fix was a default setting under network settings. the enable always on mobile data was set off.
Answer
Jona (Lead Developer) 13 years ago
What phone do you have and what version of Android is it running?  Also, does this issue happen with all streams or only a particular one you have? Also, are you having issues with AAC or MPEG streams?
0
Under review

Unsupported format when streaming through squid proxy

Paul Ripke 13 years ago updated by Jona (Lead Developer) 13 years ago 3
Looks like the app doesn't handle the "X-Cache:" or "Via:" http headers? tcpdump available on request.
0
Answered

can you download Xiia to a computer

wkelly360 13 years ago updated by ahmed 6 years ago 2
Answer
Tim M 13 years ago
Unfortunately we currently do not have Xiialive available for a computer. Maybe in the future... You can go to shoutcast.com and listen to the same radios though.
0
Answered

Updated, but no different. Whaaat?

Thomas Forrester 9 years ago updated by Jona (Lead Developer) 9 years ago 3
I just updated to the current version of Xiia Live Pro throught the Play Store about an hour ago.  Once the update was installed, along with several others, I re-started the phone.  First stop on the other side of the re-start, Xiia Live Pro!  I was eager to see how the new player looked and worked.  Much to my surprise, nothing's changed at all, and it does not match what I see in the new app preview pictures in the Play Store.  So I Force Closed the app, and dumped it's cache.  Started it up, and nope - looks the same as it always has.

Version at the bottom of initial splash screen says "3.3.0.2 (GOOGLE)" [why isn't this information in the Settings/About screen so I don't have to FC and restar the app to find it?]  This matches what I see in the Play store.

What's going on?


0
Completed

HD streaming

Zone 10 years ago updated by Jona (Lead Developer) 10 years ago 1
I haven't been using your application for long but I've noticed that most streams are only 67kbps. Normally the quality of music is just fine for the average headset or stereo. Unfortunately you definitely can tell the difference with high end headphones or stereo systems. I'm not sure if you can control the quality to your app or if its dictated from the radio stations. Either way could there be an option to sort stations by streaming quality?
Answer
Jona (Lead Developer) 10 years ago
Hey thanks for the post. Currently our default directory UberStations doesn't support filters. If you switch to SHOUTcast directory you will be able to use the search filters.

More information about the filters can be found here:
http://support.xiialive.com/topic/449528-/
0
Fixed

radio amor fraterno e radio para espirita ????????!!!!!....

Nando Alva 13 years ago updated by Tim M 13 years ago 0
no conection this radios ........radiio. amor. fraterno.........radio para espirita.........radio rio de janeiro........and radio boa nova ( rbn ) rede boa nova de radio. ........tks.
Answer
Tim M 13 years ago

It seems like fraterno and boa nova are working now. :)

Sometimes stations can take their stream down for maintenance and don't put it back up for days or even weeks. Another possibility is that some stations are pirated so they can be taken down permanently. 

Also, please note that we can't add, delete or modify any station from the database. More info can be found here: