Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!

Latest updates 1,085

0
FIXED
Matthew Osborne 2 years ago • updated by Jona 5 days ago 3

Since the 3.0.0 update, whenever I hit the 'Stop' button when listening to an AAC+ stream, the player displays the message 'stopping...' and just hangs. Although the audio stream does stop, I am then unable to start any other streams.  I have to forcibly kill the application thru the Android app manager to use it again.  It only happens on AAC+ streams though... all other formats appear to stop correctly.  My phone is an LG Optimus V... if you need me to get application logs for you please send me instructions on how to get them and I will provide as needed.

Official answer
Jona 5 days ago
This issue should no longer happen when using the FFMPEG stream engine. This is currently the default stream engine.
+1
FIXED
Vincenz Dreger 2 years ago • updated by Jona 5 days ago 22

After prebuffering I get an error on new XiiaLive Pro 3.0.0: 

ANDROID MEDIA FAILURE:1|PVMFERRTSP480UNSUPPORTEDCLIENT.

With old XiiaLive Pro 2.2.4, I never get this error.  I hope you can fix it.


Stream-URL: 

http://217.151.152.242:80/live-96


Device: 

- Samsung Galaxy Tab 7.7 P6810, Android 4.0.4

- Droid Bionic

Official answer
Jona 5 days ago
This should no longer be an issue when using the latest release of XiiaLive along with the default FFMPEG stream engine.
0
NOT A BUG
Daniel Dorau 2 years ago • updated by Jona 5 days ago 21

Probably since the last update (the issue is relatively new) I have the following problem:


After starting a stream, the volume is at max. for a very short moment (a few 100 milliseconds?) which is very uncomfortable if you're using headphones.

I have disabled the seperate volume control, so the music should be played with the general system volume.


Phone is a Nexus 4 with Android 4.2.2, the stream was 128kpbs MP3.



Official answer
Jona 5 days ago
After doing some research and trying multiple methods to avoid this issue it was seen that this was a bug with the Android OS caused by the internal media server. This has been resolved on various devices after receiving new Android updates. We are unable to resolve this issue on our end. Hopefully this issue has been resolved on your devices.

Popular topics 1,085

+51
ANSWERED
Anonymous 4 years ago • updated by Jupynnin 2 months ago 33
+43
PLANNED
Todd Morrison 10 months ago • updated by Jona 4 months ago 17
+40
FIXED
Dnanian 4 years ago • updated by Jona 11 months ago 56

Currently in progress 5

+1
FIXING
Tania Van Assche 2 weeks ago in iOS • updated by Jona 1 week ago 6
+1
FIXING
Marc F 9 months ago • updated by Jona 7 months ago 10
+3
FIXING
Peter 1 year ago • updated by Jona 10 months ago 5
+43
PLANNED
Todd Morrison 10 months ago • updated by Jona 4 months ago 17
+10
PLANNED
Basti 2 years ago • updated by Jona 10 months ago 1
+6
PLANNED
Basti 2 years ago • updated by Jona 10 months ago 0