Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!

Latest updates 1,158

0
Luko Palaveev 18 hours ago 0
On my Nexus 7 (2013) when connected to bluetooth a2dp device, on the screen pops up a message;
"Unfortunately Xiialive Pro has has stopped".
0
FIXING
Hector Martin (marcan) yesterday at 2:16 a.m. • updated 23 hours ago 7
I've been using XiiaLive as my alarm clock, which is usually quite reliable. Today, though, it didn't work, and I found out that XiiaLive was complaining that the license check failed.

I understand that Google Play license checks may rarely malfunction, but would it be possible to at least allow basic alarm functionality to work even if it does? Perhaps just fall back to the default alarm ringtone in that case, just as it would if stream playback fails. Having the alarm fail to work due to a licensing check is quite frustrating, and I don't want to have to set up a back-up alarm in another app and deal with disabling it every time just to work around this potential failure mode.

I've been using XiiaLive for over a year now, and I've only had it fail to wake me up twice; the other time there was no audio output, but that may have been a device snafu (a reboot cleared it up).
Answer
Jona (Head Developer) yesterday at 7:25 a.m.
Thanks for the feedback. I'm also seeing other users reporting licensing check failures. Could you provide the number shown when you see the licensing check failure message?

I been looking into this last week and couldn't determine the cause and thought it might just be GooglePlay going through some patch or bug. I'll keep looking into it. Sorry for the inconvenience.
+3
FIXING
David Lam 1 week ago • updated yesterday at 3:22 p.m. 2
After upgrading Xiialive Pro to the latest version "with Lollipop support," the app has been crashing on my Nexus 6 (running Android 5.0.2) consistently every time my phone tries to reconnect with the car stereo and the music would not auto play. The app crashes with the usual Android crash message "Unfortunately, Xiialive Pro has stopped." I have never gotten this crash before on versions before the Lollipop support was added in, although autoplay on BT on these did not work on my device either. Furthermore, on the latest version I have also been getting a "LICENSING FAILED! We apologize, Xiialive Pro was unable to verify your purchase. Please check to see if a network connection is available. Error -46767." message soon after I try restarting Xiialive Pro. Like the crash, I also never experienced this before until the recent versions. So here are the general sequence of events:

1. Turn on BT on phone
2. Turn on BT on car stereo
3. Wait for phone to connect to car stereo
4. Once connected, wait for Xiialive Pro to crash, dismiss the message, and then start the app
5. Start streaming music (generally the Licensing failed message appears after a couple seconds of playback, in which the music stops, and happens 1-2 times, but goes away after dismissing them a couple times)

As you can see, it gets quite bothersome to start streaming my music since there are so many crashes and interruptions in the way. I have tried uninstalling the app and reinstalling it from the Google App store from scratch and that did not fix the issue. Note that this is a legitimate version bought from Google Play, and an Internet connection was indeed available at the time the app was opened (as I said before, I never had this problem until recently.)

Any ideas how these can be resolved?

Thanks!
Answer
Jona (Head Developer) yesterday at 7:47 a.m.
Hey, thanks for the feedback. 

The licensing error message you provided helps a lot, I can see why the licensing issue is happening. Now I need to figure out how to fix it.

About the BT issue, I do see the error and we will be fixing it for the next update hopefully this week or early next week. Sorry for the inconvenience.  

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