Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
+1
Tania Van Assche 2 years ago in iOS • updated by Jona (Lead Developer) 1 year ago 9
Since update from oct 10th on itunes my app is not working anymore . I have paid for the pro version in the previous version . I have re-installed it alteady several times and it just doesn't want to open anymore which is a shame because i use it a lot. Before it would work very well
Answer
Hi guys, unfortunately we have introduced a bug as you have noticed. This is happening on devices running iOS7. However, the issue is not see on iOS8. We have fixed the issue and we will be releasing a new update hopefully today. Apple will take 5-10 days most likely to approve the app. Sorry for the inconvenience. :(
0
BradyBunchFan 6 months ago in iOS • updated 6 months ago 5

Is the Radio Reference plugin available for iPod Touch? Or is it just Android only?

Answer
Ralph (Support) 6 months ago

Hello! Radio reference is only available for Android. Hope this helps!

0
BradyBunchFan 6 months ago in iOS • updated 6 months ago 5

Is there going to be a XiiaLive app for iPad? On the Apple App Store, I only see the option for the iPhone version. I would really like to see an app for the iPad someday. Thank you!

Answer
Ralph (Support) 6 months ago

Hi! Apologies for any delay in our response. Currently XiiaLive user interface has not been optimized for iPads. However, you should be able to install the iPhone version on your iPad.

0
Fixed
HoloWolf 2 years ago in iOS • updated by Jona (Lead Developer) 2 years ago 2
iOS 8.0.2 iphone 5

Invalid url err. The service uses icecast 2 It used to work. Safari can stream it fine. I am using the pro version of the app. 

http://stream.r-a-d.io/main
Answer
Jona (Lead Developer) 2 years ago
Issue has been resolved and will be part of the next release v1.1.1.
0
Planned
Dolyn Duckett 3 years ago in iOS • updated by Jona (Lead Developer) 3 years ago 1
When switching to and from the dictionary.com app, xiia will stop playing and I'll have to restart the buffering process in order for music to begin again. With the android version you  can play xiia and listen to the dictionary app at the same time.

have a great day. 
dolyn
Answer
Jona (Lead Developer) 3 years ago
Hi, thanks for the post about this bug. We currently have a bug where the audio is lost when switching to certain apps. We are looking into the issue and hope to resolve it soon.
0
Fixed
magnumchode 1 year ago in iOS • updated by Jona (Lead Developer) 1 year ago 3

Hi,


I recently moved from Android to iOS & when trying to upgrade to Pro via Settings -> Get "XiiaLive unlocker" I get the throbber that says "Upgrading" & behind it is a dialog box that says "Received no valid product" & everything just sits there this way until I force close the app. This is on an iPhone 6S/IOS 9.1. XiiaLive version 1.2.0.


Thanks guys!

Answer

Awesome! Thanks for letting me know. There where some things we needed to take care with the AppStore and that might have solved this. If any issues again please let us know! :)

0
Answered
Beth Signor 2 years ago in iOS • updated by aritchie 2 years ago 2
I've used the sleep timer a lot on my Android tablet. I have a new iPhone 6 and just installed xiialive (paid version). Works fine except I can't find the sleep timer or alarm. I looked at old posts here but they don't help. There's no "timer" written sideways above the volume bar. 
Answer
Jona (Lead Developer) 2 years ago
Thanks for your feedback. We currently don't have sleep timer available for iOS. However, we have it planned for next release.
0
Fixed
Kees Couprie 2 years ago in iOS • updated by Jona (Lead Developer) 2 years ago 7
Until recently I used XiiaLive on an android phone. At the time I could easily add radiostations to my favorites.
Recently I switched to an iPhone 6 (not entirely volutarily) and one of the first apps I installed was XiiaLive 1.1.1. (Apparently the version number for the IOS app are very different.) For some reason I cannot store any favorites. Clicking the favorite icon when I'm listening to a station doesnt do anything, and when I add a favorite using the url, it somehow magically disappears.

Its an iPhone 6 with íOS 8.2
0
Under review
bill user 3 years ago in iOS • updated by Jona (Lead Developer) 3 years ago 1
0
Not a bug
Paul J. Octavian 1 year ago in iOS • updated by Rodrigo (Developer) 1 year ago 7

Hi i have IPhone 5S today I was unable to play radio stations on Network mobile , But on Wi-fi working , when i press play play I get connection failure and after i turn on wi-fi and press play working , I'm from Romania , i have The latest IOS 9.2 , 4G Network and 2 weeks ago on data mobile works perfect , today i ca-n listen The radio only with Wi-fi...please fix this ! Sorry FOR My bad english. :

Answer
Rodrigo (Developer) 1 year ago

Does it happen with all radio stations?