Your comments

Ralph. It may be the right direction, but making the one change I did, turning off optimization for XiiaLive, did not seem to help. I had the same problems last night. Maybe there is a service for wifi and Bluetooth that I need to change as well, but I don't know what those are. Thanks for your help. I will close this support ticket. If you think of something I would appreciate any suggestions.

Thanks Ralph. You may have pointed me in the right direction. Based on what you said and some other reading I did I found there is an "Optimize battery usage" setting under Battery that allows you to turn on or off battery optimization for specific apps and services. I did find that XiiaLive was set to ON for battery optimization. I have now turned it OFF and will try it out. What I don't know is whether something else also needs to be turned OFF to make it work.

Hi Ralph. Sent bug report. My testing this morning is a little inconsistent with the problem, so not sure how to interpret the results. I do not know if I am having wifi issues in general when the phone sleeps, but this morning I played XiiaLive using wifi through the phone speaker (not playing through Bluetooth speaker). It disconnected once shortly after the display dimmed, but then did not do it again (I only tested for maybe 5 minutes). I then tested using the Bluetooth speaker and it did not drop out at all. However, in both cases I was in a different location than where I usually have the problem, I was closer to wifi. Thinking that might have something to do with it I moved back to the usual location (a bedroom) and started testing using the Bluetooth speaker. After the display dimmed it lost the connection twice within a short period of time before I stopped and sent the bug report. However, using wifi only (no Bluetooth) it did not disconnect at all during the several minutes I listened. Not sure that is always the case. I should also tell you, when it does disconnect while playing through Bluetooth speakers it usually begins playing again within a few seconds (maybe it is buffering?), but it continues to disconnect periodically until it gets too annoying. Thanks again.

As far as I can tell there is no power saving mode turned on. Under the Battery setting there are two saving modes, Power Saving and Ultra power saving. Neither of them are enabled. I can not find any other setting where a power saving mode is enabled. And I have not installed any apps that do that. This is a new phone for me (Samsung J3), so maybe there is something I'm missing. I also have it set to keep wifi on during sleep. And to be honest I've had some trouble trying to figure out if I'm losing both wifi and Bluetooth, or one or the other. I thought when I was testing it that there was no disruption in playing when I did not use a Bluetooth speaker. In other words, I just used the phone speaker. But I've had some inconsistent results, so now I'm not sure. What I do know for sure, is if I set the screen timeout to Always ON in XiiaLive I have no problem with disconnects. If I could set a longer timeout in Android, or kill XiiaLive when the sleep timer ends I can at least prevent the display from staying on all night, or until I wake up and turn it off myself. I have started using a screen dimming app, but would prefer not having to do that. Thanks for getting back to me.

Just looking for a quick reply on whether this is possible now. Can it close the app at the end of the timer period. If not, I will look for another solution.

Factory reset has resolved all issues, including not be able to install XiiaLive. I suspected I would need to do this, but hoped I could get by until I had more time to deal with it. Basic functioning of phone was working, which was most important thing, but gotta have XiiaLive working, so it got serious. :-) Thanks again for all your help.

Looks like I'm going to have to do the factory reset. Clearing the cache partition and dalvik did not work. I don't have a lot on this phone. What kinds of things am I backing up? I have a few contacts and message threads. I assume I will need to reenter my Google ID? Thanks again.

Your response has been quick. No problem.

I cleared cache for both Google Play Store and Google Play services and rebooted. Same error when trying to install XiiaLive Pro. The error gives no info about where the problem is. If I could install to the SD Card it might not give me that error, but I know changing the default is not easy, if it can be done. I can try side loading it to see if it will install, if I can get a copy of the apk. My only question about that, does it see it as a purchased app for updating purposes. Thanks.

I think I've done this before, but did it again and still got the same error. The message says "Insufficient storage available."

Looking at Settings/Storage I see for Internal Storage:

Total 1.28GB

Available 720MB

Apps 656MB

Cached 1.55MB (after clearing it)

USB Storage

Total 13.03GB

Available 10.30GB

SD Card

Total 14.83GB

Available 2.92GB

I do see that I still have other issues, because I get a warning about a mismatched UID, and the Gmail app stopped. Not sure if they are part of this problem or not, but as I said I am able to install other apps. Thanks.