Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
0
Answered

Shortcuts to autheticated stream

Nic Nay 10 aastat tagasi uuendaja Jona (Lead Developer) 10 aastat tagasi 0

I am connecting to a stream that requires authentication (username and password) and Xiialive pro is connecting nicely to it.  I can also save it as a favorite and this works. However, making a home-shortcut to the favorite, results in the app saying "invalid url".  I am trying to set this up for an elderly lady, and this needs to be very simple for her (even searching under favorites is confuses her) 


Would really appreciate any ideas

Vasta
Jona (Lead Developer) 10 aastat tagasi
Thanks for your feedback. Shortcuts currently don't support storing the authentication data for security reasons. I will look into this to see if I can include authentication data securely.

I'm not sure why you would get invalid URL after clicking on the shortcut. I would have thought at worst it would ask for the username and password again. Could you reproduce the issue and right after go to XiiaLive->Settings and press on "Bug report". This should hopefully provide enough details to figure out what is going on.
0
Answered

Use SD-card for cache?

Emochris 8 aastat tagasi uuendatud 8 aastat tagasi 4

Is it possible to use the SD-card for the cache location? I don't want to wear out my internal memory.

Vasta
Rodrigo (Developer) 8 aastat tagasi

Hi Emochris,

we will keep it in mind for future releases.


Thanks,

best.

0
Ülevaatamisel

customer URL and backup/restore DB are great, and requesting usage reset button.

Matthew Tsui 13 aastat tagasi uuendaja Jona (Lead Developer) 13 aastat tagasi 4

This is a main reason to get/buy this application other than new wma support (great for BBC stations) after I found streamfurious failed on G2x and X10i.

Backup/restore station DB is a great idea to transfer data between devices painlessly.
BTW, may you add the usage reset button because my internet is unlimited, so I don't care how much I used.
Thanks

Vasta
Jona (Lead Developer) 13 aastat tagasi
Thanks for your feedback! So you would like an option to erase streaming statistics?
0

Thank you!!!

Joe Knight 13 aastat tagasi uuendaja Jona (Lead Developer) 12 aastat tagasi 0
I will be buying it shortly. I tried 5 different apps to listen to one radio station from my town, 3 of them i couldn't even add personal stations and the other 2 would cut out every 10 seconds. This one streams it flawlessly! THANKS
Vasta
Jona (Lead Developer) 12 aastat tagasi
Sweet! Thanks so much for the feedback! Hopefully the app get's even better as you use it and we update it! :)
0
Ülevaatamisel

I have Problems With the reception mpeg it cut off Back to back

david dominguez 13 aastat tagasi uuendaja Jona (Lead Developer) 13 aastat tagasi 0
Vasta
Jona (Lead Developer) 13 aastat tagasi
You are probably having issues with higher bitrate station and having low network bandwidth.  Have you tried lower bitrate stations? Something lower than 128kbps?
0

how do i cancel?

Patricia Martinez 10 aastat tagasi 0
0
Fixed

[Off-topic] Crowdin resets all my Danish translations in XiiaLive project

Nanren 8 aastat tagasi uuendatud 8 aastat tagasi 3

Hi,


I was working with Danish translation in XiiaLive project, but after i finished page 1 and 2, it resets all my translations for no reason TWICE and i have to start over. I downloaded the string.xml file to see if it was translated, but it wasn't. All strings are in english. why is that happen?


http://translate.xiialive.com/translate/xiialive/2436/en-da

Vasta
Rodrigo (Developer) 8 aastat tagasi

Hi Evildog,


We're moving to another much better platform for translations. You can use it and help us to translate XiiaLive.

This is the link: https://visualblasters.oneskyapp.com/collaboration/


Thanks a lot for your help! We really appreciate that.


Best,

0
Answered

Where xiialive usually keeps a list of Favorites (not after backup)?

Dies Musicus 11 aastat tagasi uuendaja paul 9 aastat tagasi 7

I did not make a backup copy of the Favorites list via standard backup feature XiiaLive, but I did total system backups by different tools (including the filesystem). Maybe this list is preserved in one of the backup copies and now I need help to find him. Thanks in advance.

Vasta
Jona (Lead Developer) 11 aastat tagasi

Well all your favorites and history are stored on a database within the filesystem. That data is part of the private data of an Android application. The exact location I'm not sure.


You would have to find that datatabase file name I think DroidLive.db. With XiiaLive Pro you would be able to import it.


Hope that helps and we can't wait to provide a cloud storage because doing all this to store and restore plainly sucks... 

0
Kavandatud

Add favorite order filter for total time played

Tomasz Adamski 12 aastat tagasi uuendaja Jona (Lead Developer) 12 aastat tagasi 0
on the favorite list there is a counter. I think better and more useful would be puting there information about time spent on a given channel not only the number of runs.
Vasta
Jona (Lead Developer) 12 aastat tagasi
Thanks for such a great request! I'll set this as planned!
0
Ülevaatamisel

FTP streaming please!

Cristian Cocos 11 aastat tagasi uuendaja Jona (Lead Developer) 10 aastat tagasi 0
Please include FTP music streaming!
Vasta
Jona (Lead Developer) 10 aastat tagasi
Thanks for your request. Could you explain a bit more your setup and how you see the FTP feature working on XiiaLive? Thanks!