Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

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0
Answered

Bluetooth PAN usage

Mikhail Progunov 10 years ago updated by Jona (Lead Developer) 9 years ago 1
I have two android devices. First device (A) provides to second device (B) internet access via bluetooth. Device A large and heavy so I keep it in the bag or deep in pocket. Device B is used mostly as phone and I keep it near my hands. Question is: Is xiilive able to use bluetooth PAN connection?
Answer
Jona (Lead Developer) 9 years ago
Hey, as far as I know, you should be able to stream via a PAN connection unless the PAN connection is setting up some type of proxy. In the case where there is a proxy setup it might not work while using the FFMpeg stream engine, however it could work while using the Android stream engine.
0

Track display needs a little work

Paddy Landau 10 years ago 0
The track display shows only one line, which means it has to scroll horizontally to show the artist and title.

For long displays, it takes a frustratingly long time to be able to read the whole line.

An example, which takes 40 seconds to show:

Johann Friedrich Franz Burgmüller (1806–1874) – 18 'Etudes de genre' per pianoforte Op. 109 (24:47) {+info: veniceclassicradio.eu}

I understand why some people may like the current display — it's large and therefore easy to read at a distance.

Please offer an option to reduce the font size and display the details over two or more lines, scrolling vertically in the unusual event that there still is insufficient space.

As an extra note, please review the font used, as some characters are displayed incorrectly. In the above example (taken from XiiaLive Beta), the ü is displayed as a triangle containing a question mark. I don't know how to post a screenshot.
0
Under review

xiialive doesnt work in galaxy Siii mini

Vorzh Cortex 11 years ago updated by Jona (Lead Developer) 11 years ago 0
Hello, i just downloaded the app to my samsung galaxy siii mini and the app doesnt work. When i tab a radio the app says "502 bad gateway" :(

Thanks.
Answer
Jona (Lead Developer) 11 years ago

Please let us know if you are still having issues with XiiaLive v3.0.3.2. This release has a few important changes in this area.

0
Under review

4G connection issue

Adam Motruk 9 years ago updated by Ralph 8 years ago 1
Cannot connect to URL stream under a 4G connection though it will work under WiFi. I am using an android with the most updated version. Setting is set to FFMpeg (android doesnt work at all). Please help
0

stuck in safe mode android phone sprint carrier

Jamie Binnie 10 years ago 0
stuck in safe mode how  to get it off that 
0
Answered

Max retries reached.......

blaxx 13 years ago updated by Jona (Lead Developer) 13 years ago 2
Hi Jona, am really enjoying version 2.1.8, reconnection during signal inturruption (like when the phone swiches from wifi to 3g) is much faster now. :-) My question for you today is when the connection to wifi and 3g is lost, Xiialive will give up trying to reconnect after a piriod of time. Are there any plans in the future to give the user the option for Xiialive to keep trying to reconnect to the stream indefinitely? That would be great if you could do that. Thank you for all your hard work on this application, it is the best! :-)
Answer
Jona (Lead Developer) 13 years ago
Hi, sorry for late reply! The unlimited retries should work with Wifi or 3G.  Could you provide the exact scenario to reproduce the retries to stop working?  This seems more like a bug actually :)
0
Answered

Max retries reached.......

blaxx 13 years ago updated by Jona (Lead Developer) 13 years ago 1
Hi Jona, am really enjoying version 2.1.8, reconnection during signal interruption (like when the phone switches from wifi to 3g) is much faster now. :-) My question for you today is when the connection to wifi and 3g is lost, Xiialive will give up trying to reconnect after a piriod of time. Are there any plans in the future to give the user the option for Xiialive to keep trying to reconnect to the stream indefinitely? That would be great if you could do that. Thank you for all your hard work on this application, it is the best! :-)
Answer
Jona (Lead Developer) 13 years ago

Good news! Next update will have unlimited retry option under advance settings :),  But this option will be available for paid version only...


Update 05/20/11:

- v2.1.9 is out and adds this feature!

0
Declined

Want the old format I paid for or a refund

echto echto 12 years ago updated by Jona (Lead Developer) 12 years ago 0

Listen.  You can't pull the rug out from under paying customers and force feed them something like a new user interface.   That, is bait and switch.  Lemme guess, I bet there wasn't even a notice on the Play store about an up coming layout change.  I bet the customers who purchased the day before we're like WTF!  Provide an option to return to the previous layout or provide a refund.   let's litigate!

Answer
Jona (Lead Developer) 12 years ago

Not a really nice post to say the least...  We are always going to innovate to stay on top of our competition just like any product or app sold out there. If we don't what's the point of even trying to make a business? You should at least give it a try...  We included a dark skin so you can actually go back to the darker skin.  


Just about 99% of people have appreciated this huge update. And yes, we did mention that there was a complete redesign of the app on the Play store. Also, if you took the time to even look... There where images showing the new look.

0
Answered

My URL link does work, help?

min2 13 years ago updated by Jona (Lead Developer) 13 years ago 1
Answer
Jona (Lead Developer) 13 years ago
You can always do a final check on your PC.  I have tried the link with my PC using Winamp and the link is not valid anymore.  I would recommend you search for the station again, or go to the source website to see if they have a new URL.  Most of the time broadcasters change their IPs cause of upgrades or such.
0
Under review

Locale Sender teilen

Stefan Ulbrich 13 years ago updated by Jona (Lead Developer) 13 years ago 0
Wir brauchen eine Option, das man eigene eingestellte Streams von localen Sendern mit xiialive Usern austauschen oder übernehmen kann.
Answer
Jona (Lead Developer) 13 years ago
Ich habe eine harte Zeit das Verständnis der Übersetzung. Beantragen Sie eine Option, um Ihr Land auszuwählen und haben Stationen von dort erscheinen?