Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:
QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?
Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
  1. Foorum: General
0
Not a bug

URL not working

Ian Batty 13 aastat tagasi • uuendaja Jona (Lead Developer) 13 aastat tagasi • 4
Typed in a URL, which was accepted.

Cannot see *anywhere* that gives any kind of link to the URL.

Please advise on this.
0
Answered

Station Not Listed. Form Down and No Responce from SHOUTcast AOL email address. Oooops!

David Billings 13 aastat tagasi • uuendaja Jona (Lead Developer) 13 aastat tagasi • 0

No Form | Key | E-mail Responce to Add Station
Oooops!

We’re Sorry. The SHOUTcast member profiles and DNAS 2.0 station registration forms are temporarily down due to a server migration. If you would like to get immediate help editing your SHOUTcast DNAS 2.0 details, or would like to register a new station, please email shoutcastadm@aol.com with details about your station.

Thank your for your patience.
-The SHOUTcast team.

Vasta
Jona (Lead Developer) 13 aastat tagasi
We don't handle SHOUTcast issues. We only use their directory.  I would suggest going here to get support for adding your own radio station:
0
Ülevaatamisel

how stream archived shows

Susan McLaughlin 11 aastat tagasi • uuendaja Jona (Lead Developer) 11 aastat tagasi • 0

Cant stream archived shows longer than 23 minutes. What can I do to get full shows?

Vasta
Jona (Lead Developer) 11 aastat tagasi

Do you have sample links I can use to test the issue?

0
Answered

Streaming Issues

Bev Willis 11 aastat tagasi • uuendaja Jona (Lead Developer) 11 aastat tagasi • 0

I have XiiaLive Pro on my Kindle Fire HD and have been playing up until the last couple of days but now the station will not play.  What has happened?

Vasta
Jona (Lead Developer) 11 aastat tagasi

It could be a few reasons why the station no longer works:

1. Most likely the station is down and will come back after few minutes, hours, or some cases days.

2. The station has moved to a new address. Try finding the station again.

3. The station is no longer availble. 

 

What error did you see when trying to connect? That could tell us what most likely happened to the station.

0
Fixed

buffering message after network loss

Adrian Scarlett 10 aastat tagasi • uuendaja Jona (Lead Developer) 10 aastat tagasi • 1
Hi,

I have found an issue where the song title does not update (in the app or notification) after network loss.

Device: Galaxy Note 3 (N9005)

Issue: I am driving and come to a spot where my data connection has no signal. the stream stops(Obviously). Once I regain signal, the stream restarts, but the notification still shows the message "Buffering nn%"

If I stop the stream and start it again everything comes back fine and the track/artist shows up again.

Other info: I am listening to the Team Rock Radio stream

Any Ideas?
Vasta
Jona (Lead Developer) 10 aastat tagasi
This issue should be resolved on the latest release v3.2.0.5. If you still have issues still please let us know.
0
Ülevaatamisel

xiia live will not find/play MOJA radio on droid bionic, why?

Steve Ealy 12 aastat tagasi • uuendaja Jona (Lead Developer) 11 aastat tagasi • 0
Works on my Galaxy Tab but not on my phone??? Broadband issue?
Vasta
Jona (Lead Developer) 11 aastat tagasi

It has been a long while since you posted this. Are you still having the same issues?

0
Answered

is it possible to set an alarm to turn the stream off at a specified time?

Carol Eicher 12 aastat tagasi • uuendaja Jona (Lead Developer) 12 aastat tagasi • 0
I listen to fall asleep to, and it would be great to have a setting that would
turn off at a predetermined time.
Vasta
Jona (Lead Developer) 12 aastat tagasi
XiiaLive currently has a sleep timer in which you can set the amount of time to play before it shuts down.  If you are using XiiaLive beta it currently doesn't have the sleep timer supported.
0
Lõpetatud

refund

Wibrst X 12 aastat tagasi • uuendaja Jona (Lead Developer) 12 aastat tagasi • 0

The pro version is not more good to free version for me.

 so I want refund. Thank you !

Vasta
Jona (Lead Developer) 12 aastat tagasi

Please send us an email at xiialive@visualblasters.com and provide your purchase information.   If you recently purchased the app we might be able to help. However if you didn't this will not be possible as of the rules of Google Play Market.

0
Ülevaatamisel

How to change auto loaded Poster during playing Live Radio stations?

Danny 9 aastat tagasi • uuendaja Ralph 8 aastat tagasi • 1
I'm using Xiialive Pro. It's auto loaded poster while playing live radio stations. Problem is the poster is definitely not related with what currently played. How do I change this? Thanks.
0
Ülevaatamisel

Streaming statistics

TrogdorsArm 13 aastat tagasi • uuendaja Jona (Lead Developer) 13 aastat tagasi • 5
Jona, et. al.,

Just for my own personal enjoyment, would it be possible to capture and store XiiaLive's down streaming byte or kilobyte count. It would be cool to see my lifetime streaming footprint using XiiaLive.  Also maybe the hours of streaming too. 

I like statistics.  

2, 342.5 hours total streaming
432 GB streamed

Thanks 
Vasta
Jona (Lead Developer) 13 aastat tagasi
You can currently see the streaming statistics. 

1. Go to settings and scroll all the way down.  You should see lifetime streaming stats.

2. If you have the paid version we provided a widget that shows a little more details streaming stats.


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