Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
0
Respuestas

My radio station no longer found?

m rogers@sbcglobal net hace 10 años actualizado por Backland Radio hace 4 años 2

My regar shows now "not found"?? I just listened to them yesterday.

Respuesta
Jona (Lead Developer) hace 8 años

Hey, some cases radio stations might disappear. Please make sure in general that you try searching using SHOUTcast directory and also on UberStations directory.


If you have any issues with your favorites not working please take a look at the following post.

http://support.xiialive.com/topics/1374-my-favorite-station-no-longer-works/

0
Solucionado

Navigation bar problem never fixed!!

Lee Jisoo hace 10 años actualizado por Jona (Lead Developer) hace 10 años 1
The navigation bar does not work at all as it was complained some time ago. Whenever I drag the bar to a certain point where you want to listen a cached song, it goes back to the beginning of the stream. If, then, I like to go back to the live stream, I need to press the pause button and need to wait for buffering. This is kind of annoying. This happened on my old Galaxy Nexus, and it is happening on my new Nexus 5. Please fix it. Beside this defect, I like the app.
Respuesta
Jona (Lead Developer) hace 10 años
Sorry for the slow response. This issue has been resolved on the latest v3.2.x.x big update! :) If you are still having issues please let us know.
0
Solucionado

When adding by URL, edits to "Name" and "Genre" are not preserved

sergeymk hace 11 años actualizado por Jona (Lead Developer) hace 11 años 1

I am on Nexus 4, jelly bean, but I believe this issue has been around for a year or more (I had a different phone then).


I am a longtime XiiaLive Pro user -- thanks for the great software.


When adding a station to favorites using a URL, Xiia pulls in the station "name" and "genre" if available. It then immediately shows you the station properties, offering to change the "name" and "title. However when you save this, any changes you've made are ignored. So you have to go back, find that station you've added, and change everything again. On second try it saves your edits. But this is a big time sink, to have to edit twice on the phone. If you could please fix this bug, I would greatly appreciate it. 


As an example you can use the following stream:


http://www.kqed.org/radio/listen/kqedradio.m3u

Respuesta
Jona (Lead Developer) hace 11 años

UPDATE 06/18/13: 

Issue has been resolved. Will be part of release v3.0.2.3.

0
En revisión

Still AAC/AAC+ on HTC WILDFIRE 2.2 Is Crashing

Paul D hace 13 años actualizado por Jona (Lead Developer) hace 13 años 3
Hi when i listen to AAC,AAC+ streams on HTC WILDFIRE when the signal drops instead of reconnecting the app crashes or somtimes just flashes nonstop "stopping"
Respuesta
Jona (Lead Developer) hace 13 años
Could you reproduce the issue and send me the error logs? Thanks!

How to read logs:
0
Respuestas

where is cache

Pascal V hace 10 años actualizado por Jona (Lead Developer) hace 10 años 1
What file are the mp3 stream cache in?
Respuesta
Jona (Lead Developer) hace 10 años
Currently we don't provide this feature. Recording is a feature we would like to provide in the near future.
0
En revisión

Shared posts not showing on Facebook account

Francisco Molinero hace 9 años en Android actualizado por Jona (Lead Developer) hace 8 años 1

No me deja compartir en Facebook lo que escucho

0
En revisión

More prebuffer and buffer time

Nexus_ger hace 12 años actualizado por Jona (Lead Developer) hace 12 años 0

Would be very helpful especially in the car for 128 kbit quality. 

e.g max 3 min. 

I'm sure that would be very quick and easy to implement :-)

Respuesta
Jona (Lead Developer) hace 12 años

Thanks for the request. Right now the max as you know is 60sec. A higher value can be possible but I'm not sure if it would be practical. Why would you require a larger buffer size? Are you using the FFmpeg stream engine?

0
Respuestas

Background Notification sound when connected to headset

Arun Kumar hace 10 años actualizado por Jona (Lead Developer) hace 8 años 1
I have the latest version of XiiaLive Pro installed on Android 4.4.2 (Sprint Galaxy S3). The notification (like an email) volume plays well along with XiiaLive where both can be heard simultaneously and I have the Ignore audio focus option enabled. However when the device is connected to a headset, XiiaLive sound gets paused and the notification sound plays and then XiiaLive sound resumes. Is there any way to play both at the same time (with lower volume) in the background when connected to a headset also?
Respuesta
Jona (Lead Developer) hace 8 años

Are you still having this issue with the latest release of XiiaLive? Thanks and sorry for the super delayed response :/

0
En revisión

Problem with favorites restore !!

suprax3 hace 13 años actualizado por Jona (Lead Developer) hace 13 años 0
Hi, I'd just change my sd card for a bigger on on my desire hd and have a problem with xiialive. I token my backup dliveBk.dat from my old card and copy it on new sd but when I want to restore my favorites radios xiialive say ok, but no favorites radios. Do I make a mistake ? let me know please
Respuesta
Jona (Lead Developer) hace 13 años
Are you changing phones? or are you just changing SD card? If you are just changing SD card you don't need to backup the data. Please make sure you placed the backup file under the SD card root which is inside the sd card and not inside a folder.

Do you get an error when you restore it?
0
Respuestas

My marked favorite songs & stations backed up in cloud?

Wilson Keith Bradley hace 10 años actualizado por Jona (Lead Developer) hace 10 años 1
My marked favorite songs &  stations backed up in cloud? Is there a cloud account to keep this backed up and accessible? 
Or a way to send backup info to email
Respuesta
Jona (Lead Developer) hace 10 años
Currently we don't support cloud backup of your favorites. At the moment the only way to backup is by going into Settings and pressing Backup & Restore option. The backup file can be emailed to yourself.