+1
Answered

Why is it I used to be able to use another app while listening but now Xiia Player stops after 5 seconds? Forcing me to not use any other app.

Brandon Lee 5 years ago • updated by Jona (Lead Developer) 2 years ago 2
Even when I press the Xiia's link to Shop, after a few seconds of my internet browser opening to take me to Xiia's "Shop" page, my player stops and on the top of my Galaxy S4s notification bar I'm notified from Xiia, "No Network Available" whereas it didn't used to happen for months. I made sure within my phone's "Developer Options" I allow all background "activities" to run so nothing on my phone is closing this app. Please someone promptly respond correctly so I can know how to keep my player connected while I am using another app such as listening to my fav talk radio, Elvis Duran and the Morning Show while I'm online searching for the best online college to earn an Information Technology degree which I will also appreciate a suggestion

Answer

Answer
Under review
Thanks for your post. This is an odd issue were it seems like your device is not providing internet access to background apps? Do you have any app battery optimizers or virus protection apps on your device?

Can you reproduce the issue and do a bug report right after? Go to Xiialive->Settings and at the bottom hit "Bug Report". With that hopefully we can see if it is an issue with the app. Otherwise might be an issue with your device.
Answer
Under review
Thanks for your post. This is an odd issue were it seems like your device is not providing internet access to background apps? Do you have any app battery optimizers or virus protection apps on your device?

Can you reproduce the issue and do a bug report right after? Go to Xiialive->Settings and at the bottom hit "Bug Report". With that hopefully we can see if it is an issue with the app. Otherwise might be an issue with your device.