1. General
  2. Errors
+1
Fixed

pocket change more than 6 minutes reward

LEONEL PEÑA fa 11 anys • updated by Jona (Lead Developer) fa 11 anys • 6 • 1 duplicat
The application didn't give me the more than 6 minutes reward in pocket change even if i listen for more than 2 hours


Answer

Answer
Fixed
Jona (Lead Developer) fa 11 anys
Sorry to inform you that we have tried countless times to contact PocketChange about rewards issues and have learned that they are no longer in business. We will be removing PocketChange support completely from the app. Sorry for the inconvenience.

Duplicates 1
Not a bug
Jona (Lead Developer) fa 11 anys
Getting rewarded for listening to music is awesome and easy. You will be rewarded for streaming when you go over 6, 20, 60, or 100 minutes. If you reach 100 minutes you will be rewarded also for the previous time rewards.  

One key thing to keep in mind is that in order to be rewarded those points you must go into the player while it is playing. If playback is stopped while the player page is not shown those reward points will be lost.
LEONEL PEÑA fa 11 anys

Jona i stay with the screen on in Player page playing  for 60 minutes and didn't give me any reward

Jona (Lead Developer) fa 11 anys

Is it possible you were already awarded for that time? The rewards only are given once per day. So the 60min reward would be given once.

Antony Kurniawan fa 11 anys

Hello! I have the same problem here!


So if I already awarded 6 minutes then I will not be awarded for 20 minutes?

I already streamed for 20 minutes but there is no reward :(

Jona (Lead Developer) fa 11 anys

You should get awarded. So if you streamed over 20min you will get awarded for the 6 and 20 minutes. But the each type of reward is given once per day. So you will only be awarded the 6min award once, 20min award once and so on... So you haven't been awarded at all? Make you you open the player to trigger the reward while streaming.

Willie cox III fa 11 anys
I'm having the same issue. I left it streaming on the player scene and didn't receive any points. I've never received any reward points higher then the 6 min reward even though I usually stream for hours
Jona (Lead Developer) fa 11 anys

We have contacted PocketChange to see what could be going on. Thanks for your patience!

Under review
Jona (Lead Developer) fa 11 anys
Getting rewarded for listening to music is awesome and easy. You will be rewarded for streaming when you go over 6, 20, 60, or 100 minutes. If you reach 100 minutes you will be rewarded also for the previous time rewards.  

One key thing to keep in mind is that in order to be rewarded those points you must go into the player while it is playing. If playback is stopped while the player page is not shown those reward points will be lost.
Answer
Fixed
Jona (Lead Developer) fa 11 anys
Sorry to inform you that we have tried countless times to contact PocketChange about rewards issues and have learned that they are no longer in business. We will be removing PocketChange support completely from the app. Sorry for the inconvenience.

Customer support service by UserEcho