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Under review

Sound Distortion on BT connected

Michael96 3 years ago • updated by Ralph (Support) 2 years ago 1
Hello. I have two smartphone. Android 4,0,4 and 4,4,2(Zenfone5). head unit JVC KD-X310BT (with update). the problem is that when playing the radio on 4,4,2 each touch of the screen or the menu buttons and the power button, the sound is distorted like "Distortion" with attenuation. all the functions work as they should - tags are sent to the screen. the buttons control the player. on Android 4,04 no such. the sound is clear. I would like to fix the sound on Zenfone. thanks for Xiia
Under review

Hi there! Apologies for our late response. If I may ask, are you still experiencing this issue? We recently released a new version 3.3.1.6. This release improved various things and included a change that might actually resolve this issue. Any issues, please let me know. Thanks!