Still no answer yet...4G fail to connect

Jona this will be the 5th time I have posted and still have received no help...im willing to purchase your Pro version but not until my issue is resolved. You have had my topic under review for 4 weeks now so Im not sure if you've forgotten about it. I need clarification on why your app wont load my URL stream under 4G but will under WiFi. My friend has the EXACT same phone as me and the stream loads no problem under 4G on his but not on mine.....the only difference is that he is with Rogers and Im with Telus, not sure if different service providers will effect anything. PLEASE HELP!