Can't add stream to my XiiaLive

Please provide the link to the station so that we can take a look.  I'm guessing you are possibly using an invalid URL? 

http://www.kpbs.org/radio/live/?popup=true&interactive=true

You can look at the page with stream link at: http://www.kpbs.org/radio/listen/

That might give you clues. 

We don't have control over the radio directory otherwise we would add it. 

No. your comment did not help.  Jona, you ignored 2 very important things.  First, my comment and original question.  I clearly stated that I tried the video and it did not work on my samsung galaxy S.  You responded "

All you need to do is method one mentioned on the tutorial video:http://www.youtube.com/watch?v=J85viJL3854"

Then, you just regurgitated a standard answer and paid no attention to my comment and question. You didn't even check on whether your "response" works on a like phone.  If you did that, you would see it does not work, at all.  Can you please see if someone on your support team is familiar with an android phone, samsung galaxy S?  If you need any other details about hardware, firmware (it's current), etc., I'd be happy to provide.  Please do not guess and do something foolish, like stating "all you need to do is".

Oops! Sorry I completely missed the very important part where you did try from the browser and it didn't open the option to stream with XiiaLive.  If it means anything I'm the developer of the app and also the one that provides support... It's essentially just me...

In regards to your issue, have you tried restarting the phone and trying again? The pop-up should work.  When I wrote you I made sure that method worked by going to the provided website.  I think maybe with a simple restart it could work.

If it doesn't than copy/paste these links and use the add favorites option:

KPBS Radio:

http://kpbs.media.clients.ellingtoncms.com/live/listen.pls 

Classical San Diego:

http://kpbs.media.clients.ellingtoncms.com/live/classical-listen.pls

Try these apps on your Galaxy phone: https://androidcure.com/top-apps-samsung-galaxy-note-8/

This list is too helpful:  https://techshali.com/top-apps-samsung-note-8/