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Planned

Problem Restoring Database

Raul Romero 7 years ago • updated by Jona (Lead Developer) 7 years ago 2
Hi,

Can't restore dB for some reason. Had no problem in the past.  Tried un-installing and re-installing Xiia (paid) but stations or tags don't show up.  When I went through the process the first time the application would stop/crash. Tried this several times.  When I re-installed the crashing stopped but still no results.

Answer

Answer
Planned
Unfortunately it seems like you're backup is corrupted... Could you email your backup file?  It should be located on the sdcard.  I could verify if it's corrupted and see if I can fix it...

Because of this kind of issue we are changing how we do backups.  We will use a different method that will cause backups to never get damaged... :) Plus, we are adding cloud syncing for favorite stations and songs...
Planned
Unfortunately it seems like you're backup is corrupted... Could you email your backup file?  It should be located on the sdcard.  I could verify if it's corrupted and see if I can fix it...

Because of this issue we are going to change how we do backups.  We will use a different method that will cause backups to never get damaged... :) Plus, we are adding cloud syncing for favorite stations and songs...
Answer
Planned
Unfortunately it seems like you're backup is corrupted... Could you email your backup file?  It should be located on the sdcard.  I could verify if it's corrupted and see if I can fix it...

Because of this kind of issue we are changing how we do backups.  We will use a different method that will cause backups to never get damaged... :) Plus, we are adding cloud syncing for favorite stations and songs...
Jona, Thanks for your response.  What is your email address?
Oops! Sorry... support@xiialive.com