- General
-
Vragen
0
Under review
Signal loss, buffer failure.
I paid for Xiaalive Pro, but it still won't work for me. I drive for my job and I can listen to Spotify and Pandora for hours with no break in the signal but Xiaalive drops the signal several times per hour at least. Even if I build up a buffer it still drops connection and the buffer is gone.
Antwoord
Antwoord
Under review
What device do you have and what version of Android does it have?
So Pandora and Spotify are very different apps compared to XiiaLive. Essentially those apps connect to a server and download the file that will be played on your device. With XiiaLive it is connecting to a live broadcasting station. The difference is that when the internet connection is dropped Pandora/Spotify can reconnect and continue the download without any problems, while XiiaLive reconnects but most likely would have lost some live radio content.
We have something to improves the experience with Smart Recovery. This tries to reconnect automatically and stitch a connection.
Customer support service by UserEcho
What device do you have and what version of Android does it have?
So Pandora and Spotify are very different apps compared to XiiaLive. Essentially those apps connect to a server and download the file that will be played on your device. With XiiaLive it is connecting to a live broadcasting station. The difference is that when the internet connection is dropped Pandora/Spotify can reconnect and continue the download without any problems, while XiiaLive reconnects but most likely would have lost some live radio content.
We have something to improves the experience with Smart Recovery. This tries to reconnect automatically and stitch a connection.