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App doesn't open anymore

Tania Van Assche 9 lat temu w iOS Ostatnio zmodyfikowane przez Jona (Lead Developer) 8 lat temu 9
Since update from oct 10th on itunes my app is not working anymore . I have paid for the pro version in the previous version . I have re-installed it alteady several times and it just doesn't want to open anymore which is a shame because i use it a lot. Before it would work very well

Odpowiedź

Odpowiedź
Rozpoczęte
Hi guys, unfortunately we have introduced a bug as you have noticed. This is happening on devices running iOS7. However, the issue is not see on iOS8. We have fixed the issue and we will be releasing a new update hopefully today. Apple will take 5-10 days most likely to approve the app. Sorry for the inconvenience. :(
W trakcie analizy
Thanks for your feedback. What is happening when you try to open the app? Does the app get past the splash screen?

What phone do you have and what version of iOS do you have installed?
Hi, 
i have the Iphone 4 with IOS 7.1.2 (latest available update for Iphone4) 
when I open the app the splashscreen stays on for 10 seconds and then the app is just closing down again. So no I don't manage to get around the splash screen. 
The previous version would work rather well, except that it would stop playing sometimes when locking my phone. I am a happy user already for some time as an android app on my samsung tab so i was very happy to find in itunes . 
I really hope you will be able to get this fixed
i have already removed it twice and re-installed it . But still the same issue 
regards 
Tania
Odpowiedź
Rozpoczęte
Hi guys, unfortunately we have introduced a bug as you have noticed. This is happening on devices running iOS7. However, the issue is not see on iOS8. We have fixed the issue and we will be releasing a new update hopefully today. Apple will take 5-10 days most likely to approve the app. Sorry for the inconvenience. :(
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No worries. It's the only app I use almost every day, so I'm just glad I will be able to use it again soon. :)
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Thank you for great support ! First class 
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We have submitted a new version of XiiaLive to the Apple AppStore yesterday.  It is currently awaiting review process... Hopefully, they expedite the review process.

Hi. I just bought Radia so I could play Pandora One on my MacPro. I have it on my iphone. It opened once but would only give me Pandora. I tried to change the settings to my Pandora One account and now Radia won't open at all. It shows up on my Finder, but it is as though it isn't really there.

Hey Jeanne, this is not Pandora. This is XiiaLive. :) Are you having issues with our app XiiaLive?