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Under review

Streaming stops when screen times out.

Yoshitaka Goto 5 years ago • updated by Jona (Lead Developer) 5 years ago 0

Very frequently, xiialive stop streaming after about 2-3 minutes. Sometimes it stops when the screen times out. Sometimes, the stream crashes. Sometimes it just stops. This is making it unusable. I will be uninstalling this until this is resolved. Count on me to come back the minute it's fixed though, I love xiialive!

I have a Sony Ericcson Xperia X10 with a custom jellybean OS (4.1.2) on it. I have sufficient memory and this happens with multiple internet radio stations.


Answer

Answer
Under review

Hey, sorry for the super delayed reply! We been a bit too busy!


Generally this sounds like an issue with the Android OS ramping down on power usage. Are you having issues streaming when connected to WiFi or simply to your network provider? This issue seems to happen more while connected to WiFi.  

On XiiaLive we properly request the OS not to take the CPU and WiFi power down while streaming to avoid these types of issues. In this case it might be that the custom OS has a bug granting these power requests  from XiiaLive.


It might help if you can reproduce the issue and right after collect the logs. Here is how you can collect the logs:

http://support.xiialive.com/topic/38494-how-to-collect-error-logs/

Under review

Hey, sorry for the super delayed reply! We been a bit too busy!


Generally this sounds like an issue with the Android OS ramping down on power usage. Are you having issues streaming when connected to WiFi or simply to your network provider? This issue seems to happen more while connected to WiFi.  

On XiiaLive we properly request the OS not to take the CPU and WiFi power down while streaming to avoid these types of issues. In this case it might be that the custom OS has a bug granting these power requests XiiaLive is making.


It might help if you can reproduce the issue and right after collect the logs. Here is how you can collect the logs:

http://support.xiialive.com/topic/38494-how-to-collect-error-logs/

Answer
Under review

Hey, sorry for the super delayed reply! We been a bit too busy!


Generally this sounds like an issue with the Android OS ramping down on power usage. Are you having issues streaming when connected to WiFi or simply to your network provider? This issue seems to happen more while connected to WiFi.  

On XiiaLive we properly request the OS not to take the CPU and WiFi power down while streaming to avoid these types of issues. In this case it might be that the custom OS has a bug granting these power requests  from XiiaLive.


It might help if you can reproduce the issue and right after collect the logs. Here is how you can collect the logs:

http://support.xiialive.com/topic/38494-how-to-collect-error-logs/