+2
Under review

Stops playing through headphones after 10 or more minutes

Jacques Parent 6 years ago • updated by Jona (Lead Developer) 5 years ago 0

I have a Samsung S2 and latest 3.01 player.  When I listen to a channel, the headphones will drop off and player will go silent.  I unplug the headphones and the player pauses but will not play through headphones after I plug back in and start.  I have to restart the app then it will work for another 10 - 15 minutes.  


Any ideas where I can start?


Jacques.

Answer

Answer
Under review

Please try reproducing the issue and right after you reproduce the issue collect the logs. This should hopefully give me a hint to what could be the cause of the issue.


http://support.xiialive.com/topic/38494-how-to-collect-error-logs/

Answer
Under review

Please try reproducing the issue and right after you reproduce the issue collect the logs. This should hopefully give me a hint to what could be the cause of the issue.


http://support.xiialive.com/topic/38494-how-to-collect-error-logs/