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Feedback; Updated version

Michael Newman 12 years ago updated by Jona (Lead Developer) 12 years ago 3

 I'm taking a few minutes to offer some feedback about the updated version of XiiaLive because it's the single most used app on my Android device. It's really important to me.


First I want to say that I think the new feature set is great. I want to make that clear so that you don't think I'm just here to criticize.The new features are great


However, the user interface took a serious step backwards. Navigation through the features, menus, etc. is much less intuitive.While the recording buffer is a terrific feature, it's taking up a ton of real-estate when it is being used and appears to be impossible to hide when its use isn't needed.


Lots of controls for navigating, adding favorites or tagging have gone from big and easy to small and fussy. I use XiiaLive almost every minute that I'm in my car and it's become significantly harder to operate. Some things, like connection status have become so small that they're now virtually useless to me in that environment.


This all brings me to my last and main complaint...the new skins. They're dreadful First, the "original" skin *isn't*...and it doesn't even function in landscape mode...the mode I use. Second, the use of fine-lined fonts and extremely low contrast themes is a big problem. Take Favorites on Classic Dark. A dark gray background  with secondary information in increasingly tinier fonts in various shades of gray? 


You need to put some thought into themes that are truly usable in the environments your customers use your product.


I doubt that I can find a better product. I don't want to even go looking. If these issues aren't addressed, I will have to. As good as the new features are, the interface went from invisible to frustrating.


Oh, also, possibly connected to the new playback buffer...I'm getting intermittent blasts of garbled audio. That's new,


Thanks for your attention.


-Michael



Answer

Answer
Completed

Thanks for your feedback! We always like to hear app users comments! :)


The recording feature is currently not completed... The bar you see allows you to time-shift live radio. It also allows you to click cue points of starting song to skip or replay really fast right where a new song is starting. For this reason we believe it deserves the space it has.


The fav/tag buttons are now all over the place so that it is easy to tag/fav from any place where you see a song or a station.  However, I do understand your concern where the player now has smaller less intuitive buttons to tag and add stations to favs.  Have you tried using the "Original skin"?  Currently only portrait has the old design. Landscape will hopefully be added later on.  What particular device are you using? I'm wondering why possible the status text is too small...?


The skins will most likely be getting small tweaks here and there to improve it's contrast and design. Also, we will possibly be creating a more car friendly design soon.


Garbled audio issue has been fixed v3.0.0.02 :)

Answer
Completed

Thanks for your feedback! We always like to hear app users comments! :)


The recording feature is currently not completed... The bar you see allows you to time-shift live radio. It also allows you to click cue points of starting song to skip or replay really fast right where a new song is starting. For this reason we believe it deserves the space it has.


The fav/tag buttons are now all over the place so that it is easy to tag/fav from any place where you see a song or a station.  However, I do understand your concern where the player now has smaller less intuitive buttons to tag and add stations to favs.  Have you tried using the "Original skin"?  Currently only portrait has the old design. Landscape will hopefully be added later on.  What particular device are you using? I'm wondering why possible the status text is too small...?


The skins will most likely be getting small tweaks here and there to improve it's contrast and design. Also, we will possibly be creating a more car friendly design soon.


Garbled audio issue has been fixed v3.0.0.02 :)

 Jona,


I use an HTC EVO 4G LTE.


Whether or not time-shifting "deserves" the space, it's better UI design to allow that to be the user's decision and make it user configurable. It's taking up a ton of space and I seldom use it. It's a great feature but that space would be better served for me by having access to a skin that moved it to a secondary screen and allowed the primary screen to be more readable.


The problems with the "original" skin is that it uses the same fine-line, small and low contrast fonts as the new skins and more importantly, it doesn't have landscape mode. Landscape mode is a non-negotiable necessity for me.


The status bar I refer to is the small green bar at the bottom of the screen that displays connection status and duration. It's very small now.


Instead of tweaking the existing skins, which many people like...how about just making more skins, such as a purpose-built car friendly skin?


I can't stress strongly enough how much I value XiiaLive and how difficult it now is to use in the car.

Thanks again for writing back! We would possibly tweak minor things on the new skin but nothing huge that would make completely different.  A new car specific skin is definitively the way to go.  I don't have a date when we would have that but you can bet we will create one sweet skin that takes into account the things you want bigger and better for in car use.

 Thanks Jona...that's great news. Looking forward to a car skin!