shortcuts don't work after phone factory reset

Thanks for the detailed info. Could you provide the device name and what version of Android is running?

Also, it might be helpful if you don't mind sending us the xml backup. It might help us reproduce the issue quickly. If you can then mention which station you made a shortcut should speed up the process. Please send it to xiialive@visualblasters.com.

Good Morning,

Thank you for your quick reply!

System Version on my phone is 5.7.906.XT862.Verizon.en.US.  

Android Version is Android 2.3.4

The following stations (these are the most important to me.  No comments on my taste please!)  all work from XiiaLivePro and shortcuts:

Sonic Universe Nu Jazz

Swiss Internet Radio

WORM Boston

The following work in XiiaLivePro but do not work in shortcuts:

WAMC

WFCR-MP3

WGBH Boston

WBUR

I just tested to make sure this data is accurate.  First I played each station via XiiaLivePro directly, then I created a shortcut.  While playing WAMC via XiiaLivePro directly, I noticed "INVALID URL" briefly flash on the top status bar just before it started buffering and then playing.  It was a very brief flash, and it only happened once in several tries.  I thought I saw a possible pattern (stations with an intro redirect don't work as a shortcut, and those without a redirect work)...

I then tested to see how the stations were streaming on line.  I used the m3u option for each stream.  I am running WIndows 7 64 in Virtual Box hosted on an Ubuntu 12.04 host:

WAMC http://wamc.org/listen-live-wamc (has a redirect)

WGBH http://www.wgbh.org/AUDIOPlayers/WGBH.cfm (has no redirect)

WFCR http://www.publicbroadcasting.net/wfcr/ppr/index.shtml (has a redirect, but we never get to the live stream)

WBUR http://www.wbur.org/listen/live (no redirect) Using the M3u option under General (Windows, Linux).

My theory is wrong.  I now leave it in your hands.  I will send the xml as requested soon.

Thank you for your time and consideration,

Fred

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