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when I click the button of the earphone can not access the function of the phone call, but only turn off and on XiiaLive. What do i do?

Marlos Corage 7 years ago • updated by Jona (Lead Developer) 7 years ago 2
When I click the button of the earphone can not access the function of the phone call, but only turn off and on XiiaLive. What do i do?

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In general if you have an incoming call the app will allow the answer button to work to answer a phone call, however when you are already using the app using this button to place a call I'm afraid it won't be possible. 

You could try going into XiiaLive->settings->User experience and make sure Media controls are set to OFF.  If that didn't help please let me know.  In that case we would want to provide an option to disable XiiaLive from taking over the call button.
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In general if you have an incoming call the app will allow the answer button to work to answer a phone call, however when you are already using the app using this button to place a call I'm afraid it won't be possible. 

You could try going into XiiaLive->settings->User experience and make sure Media controls are set to OFF.  If that didn't help please let me know.  In that case we would want to provide an option to disable XiiaLive from taking over the call button.
Great! thanks for letting us know :)
Answer
Answered
In general if you have an incoming call the app will allow the answer button to work to answer a phone call, however when you are already using the app using this button to place a call I'm afraid it won't be possible. 

You could try going into XiiaLive->settings->User experience and make sure Media controls are set to OFF.  If that didn't help please let me know.  In that case we would want to provide an option to disable XiiaLive from taking over the call button.