- General
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Questions
Want the old format I paid for or a refund
Listen. You can't pull the rug out from under paying customers and force feed them something like a new user interface. That, is bait and switch. Lemme guess, I bet there wasn't even a notice on the Play store about an up coming layout change. I bet the customers who purchased the day before we're like WTF! Provide an option to return to the previous layout or provide a refund. let's litigate!
Solution
Not a really nice post to say the least... We are always going to innovate to stay on top of our competition just like any product or app sold out there. If we don't what's the point of even trying to make a business? You should at least give it a try... We included a dark skin so you can actually go back to the darker skin.
Just about 99% of people have appreciated this huge update. And yes, we did mention that there was a complete redesign of the app on the Play store. Also, if you took the time to even look... There where images showing the new look.
Service d'assistance aux clients par UserEcho
Not a really nice post to say the least... We are always going to innovate to stay on top of our competition just like any product or app sold out there. If we don't what's the point of even trying to make a business? You should at least give it a try... We included a dark skin so you can actually go back to the darker skin.
Just about 99% of people have appreciated this huge update. And yes, we did mention that there was a complete redesign of the app on the Play store. Also, if you took the time to even look... There where images showing the new look.