1. General
  2. Questions
0
Answered

Cannot restore: error 4

Móré István 10 years ago • updated by Jona (Lead Developer) 9 years ago • 3
I have backuped the favourites before updating fw on my Z2. At backuping via app i get error 4, when i click on the bakcup file in file manager i get i get unable to parse shared data. What does it mean? 

Answer

Answer
Answered
Jona (Lead Developer) 9 years ago

This issue should be resolved latest release of XiiaLive. We have improved the backup and restore feature.

Móré István 10 years ago
Restoring
Under review
Jona (Lead Developer) 10 years ago
Can you post your backup file here? You can do it privately I believe... I'm thinking there is something invalid inside the backup file causing the parsing to fail. Thanks and sorry for the super delayed reply...
Answer
Answered
Jona (Lead Developer) 9 years ago

This issue should be resolved latest release of XiiaLive. We have improved the backup and restore feature.

Customer support service by UserEcho