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Under review

station not working over 3g

bli 4 years ago • updated by Jona (Lead Developer) 3 years ago 1
Hi for the past few months we have been testing out our shoutcast radio station using xiialive which is excellent. But as of a few days ago the station has stopped playing via 3g works fine on WiFi is their a reason why this might be? You can find it via shout cast SDRL MUSIC. Other stations seem to be fine so it is something wrong our end I expect but seems odd it plays fine via WiFi any suggestions would be grateful thanks.
SDRL music

Answer

Answer
Under review
Hey thanks for the bug report. I have tested your scenario but I can't seem to reproduce the issue. This sounds more like a potential issues with your phone network.

Here are some questions that could help narrow down the issue.
  1. What particular error did you see when trying to connect to this station?
  2. Did you notice similar issues with other stations?
  3. If you noticed the same issue with other stations could you check if your internet is working fine by opening some webpage on your browser?
  4. Are you using a proxy by any chance?
Answer
Under review
Hey thanks for the bug report. I have tested your scenario but I can't seem to reproduce the issue. This sounds more like a potential issues with your phone network.

Here are some questions that could help narrow down the issue.
  1. What particular error did you see when trying to connect to this station?
  2. Did you notice similar issues with other stations?
  3. If you noticed the same issue with other stations could you check if your internet is working fine by opening some webpage on your browser?
  4. Are you using a proxy by any chance?