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Home screen favorite stations shortcuts doesn't work

Slava Ivanyuk 12 år siden opdateret af Jona (Lead Developer) 10 år siden 4
When I open a station through favorites widget most of the time I'm getting unexpected stop. Player enters endless retry loop, and never plays the station. If I open the same station through favorites menu inside the player everything is working just fine.

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UPDATE 12/10/13
We have resolved an issue with home screen shortcuts and the fix will be part of the next version 3.1.1 release.
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I don't think I'm understanding where things don't work.  What is the "favorites widget"? Could you explain a bit more your issue? Thanks!

I can add a widget "XiiaLive favorites" to the home screen. It turns Xiia player on to play from specific station when I click on the widget. Sometimes everything works great and player begins to play.


In other cases the player can't connect to the station and goes into retrying to connect loop. However, if I manually choose station from favorites the player connect to the station on the 1st try.


In some rare cases when I "click" on one of the favorite widget I have setup player opens up with the current station it's playing, but nothing happens.


With some stations everything seems to work fine. With others it looks like the problem appears much more often. Specifically my favorite to this (http://etn.fm/playlists/etn1-mp3-medium.m3u) station seems to be having the issues most frequently.


Do you need more details? 

Ah! I now understand what you mean with favorite widget.  Essentially you have created a shortcut to a station on your home screen.


Are the shortcuts old? Like prior to XiiaLive v3.0.0?  Might be the case that somehow the data on the shortcut are stale?


If you could reproduce the issue and right away collect the logs would help us figure out what exactly is going on. http://support.xiialive.com/topic/38494-how-to-collect-error-logs/

It was an old favorite. I'll look into recreating it. Meanwhile gonna send the log

Me too, now (1 year after original issue of topic).
The favorite station from the favorite widget does open, but does not start playing, a lot of time.

As a separate issue, when xiialive does not obtain a connection, android freezes. (i.e. symptom description: xiialive loops on starting a station, and android freezes then. Not related to favorite button issue).
Svar
Fast
UPDATE 12/10/13
We have resolved an issue with home screen shortcuts and the fix will be part of the next version 3.1.1 release.

Kundesupport af UserEcho