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connection dropped
was llistening to ebm-radio.com (a high bandwidth stream) using XiiaLive (not lite). Connection dropped, but xiialive now won't connect to the stream again. Or any stream. Selecting any favorite brings me to the player windows, but the player is locked on the old stream, still saying connection dropped. Tried exiting app and restarting, same result. Tried killing app and restarting, same result. Will, probably have to reboot the device....
Not the ffirst time, I've had this issue on my xoom, though it happens only infrequently. But it's annoying to force a reboot.
Not the ffirst time, I've had this issue on my xoom, though it happens only infrequently. But it's annoying to force a reboot.
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Jona (Lead Developer) 13 lat temu
Thanks for the info. So, what is the exact message you are seeing every time you would try to connect? I know you said connection dropped but I just want to make sure that is the only message or you see something else...
My initial guess is that Android media framework on your phone is crashing for some reason. This does sometimes require the phone to be restarted.
If you notice the app to not be able to stream just long press the stop button to force the streaming process to be cleared out.
In any case if you have time when you reproduce the issue could you collect the phones logs? This could help me target the exact cause a lot faster!
http://support.xiialive.com/topic/38494-how-to-collect-error-logs/
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W trakcie analizy
Thanks for the info. So, what is the exact message you are seeing every time you would try to connect? I know you said connection dropped but I just want to make sure that is the only message or you see something else...
My initial guess is that Android media framework on your phone is crashing for some reason. This does sometimes require the phone to be restarted.
If you notice the app to not be able to stream just long press the stop button to force the streaming process to be cleared out.
In any case if you have time when you reproduce the issue could you collect the phones logs? This could help me target the exact cause a lot faster!
I had used the Astro task killer when I posted this. After posting, I used the built in task killer on XiiaLive, which said there was a regular process and a service for the application. And that worked. When I reloaded XiiaLive, I could stream things again.
Also, "connection dropped" is the only message I got.
If it happens again (it hasn't so far), I'll grab an error log for you before I try long press (I didn't know about this option) or killing the application.
Customer support service by UserEcho
