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0
Fixed

error 1010

Anonymous 14 years ago • updated by Jona (Lead Developer) 14 years ago • 1
XiiaLive Lite buffers, then drops the connection and gives error 1010. This is on wn Archos 5 internet tablet Gen. 7

Answer

Answer
Fixed
Jona (Lead Developer) 14 years ago
Could you email us the error logs when this happens? It should help us determine the cause a lot faster! :) I assume you are using the latest version of the app... XiiaLive 2.1.4

Capture the logs:
1. Download "Log Collector" from the Android market.
2. Reproduce the issue
3. Open Log Collector. It will capture the last logs with the errors and prepare an email.
4. send the email to support@xiialive.com
Answer
Fixed
Jona (Lead Developer) 14 years ago
Could you email us the error logs when this happens? It should help us determine the cause a lot faster! :) I assume you are using the latest version of the app... XiiaLive 2.1.4

Capture the logs:
1. Download "Log Collector" from the Android market.
2. Reproduce the issue
3. Open Log Collector. It will capture the last logs with the errors and prepare an email.
4. send the email to support@xiialive.com
Jona (Lead Developer) 14 years ago
Waiting on update from user.

Customer support service by UserEcho