> 1. Have you rebooted/shutdown?
Yes, I have rebooted my iPhone many times.
> 2. Have you uninstalled and reinstalled the app?
Yes, I have.
> 3. Have you upgraded your device? If not, you should.
I don't want to upgrade iOS version to 11 for some reason. Xiialive is should be comfortable at iOS9 or newer with Apple device.
Customer support service by UserEcho
> 1. Have you rebooted/shutdown?
Yes, I have rebooted my iPhone many times.
> 2. Have you uninstalled and reinstalled the app?
Yes, I have.
> 3. Have you upgraded your device? If not, you should.
I don't want to upgrade iOS version to 11 for some reason. Xiialive is should be comfortable at iOS9 or newer with Apple device.