Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
+8
Fixed
DrMacinyasha 7 years ago • updated by Jona (Lead Developer) 6 years ago 9
If one increases their screen's DPI by editing the ro.sf.lcd_density entry (to 200 from 240 in my case) within /system/build.prop, the application does not show properly, as seen here:
https://yfrog.com/62d3kp
Answer
Jona (Lead Developer) 6 years ago
Thanks for the feedback! How are other apps showing? Same issue? We have tested on some emulators with a particular normal screen size but higher dpi and ran into similar issues. We believe this is something to do with Android specifications: http://developer.android.com/guide/practices/screens_support.html#range

Regardless we definitely need to dive in to the layout issues and understand why things are working like they are now...

Update 11/02/11:
Issue has been resolved in current version of XiiaLive.
+8
Fixed
Anonymous 7 years ago • updated by Jona (Lead Developer) 3 years ago 11
Streams constantly stop after not even playing for 15 - 20 seconds. Did not have problem prior to upgrade.
Answer
Jona (Lead Developer) 3 years ago
Closing this post as it is an old post and newer version of Android have resolved various issues.
+8
Completed
Sascha Zimmer 5 years ago • updated by Jona (Lead Developer) 3 years ago 8
With the latest version (I assume it's v3) came a big disadvantiage in the new layout: Now you have to swipe the bar on top to the extreme right to get the button for the Favourites. This is a very annoying. In the old version, there was a button on the player stream that led directly to Favorites. I like the new design, nevertheless I will switch back to the older one, wich is unfortunate of course. But this bug is unnerving.
Answer
Jona (Lead Developer) 4 years ago

Thanks a lot for your feedback. As you might noticed on recent releases we moved the favorites page to be on the left of the player and history to the right o fit.


FAVORITES | PLAYER | HISTORY


We took your recommendation and came up with that simple solution. Now it is a swipe away or a button press on the menu bar to get to favorites.

+7
Fixed
David Lam 2 years ago • updated by Ralph (Support) 12 months ago 11
After upgrading Xiialive Pro to the latest version "with Lollipop support," the app has been crashing on my Nexus 6 (running Android 5.0.2) consistently every time my phone tries to reconnect with the car stereo and the music would not auto play. The app crashes with the usual Android crash message "Unfortunately, Xiialive Pro has stopped." I have never gotten this crash before on versions before the Lollipop support was added in, although autoplay on BT on these did not work on my device either. Furthermore, on the latest version I have also been getting a "LICENSING FAILED! We apologize, Xiialive Pro was unable to verify your purchase. Please check to see if a network connection is available. Error -46767." message soon after I try restarting Xiialive Pro. Like the crash, I also never experienced this before until the recent versions. So here are the general sequence of events:

1. Turn on BT on phone
2. Turn on BT on car stereo
3. Wait for phone to connect to car stereo
4. Once connected, wait for Xiialive Pro to crash, dismiss the message, and then start the app
5. Start streaming music (generally the Licensing failed message appears after a couple seconds of playback, in which the music stops, and happens 1-2 times, but goes away after dismissing them a couple times)

As you can see, it gets quite bothersome to start streaming my music since there are so many crashes and interruptions in the way. I have tried uninstalling the app and reinstalling it from the Google App store from scratch and that did not fix the issue. Note that this is a legitimate version bought from Google Play, and an Internet connection was indeed available at the time the app was opened (as I said before, I never had this problem until recently.)

Any ideas how these can be resolved?

Thanks!
Answer

Hey guys, the mentioned issues should now be resolved. If for some reason you are still having issues please let us know.

+7
Completed
Charlie Su 5 years ago • updated by Jona (Lead Developer) 4 years ago 25
Since CyanogenMod 7/9 supports AVRCP 1.3, it would be nice if XiiaLive can make use of it to send playback status/song info (if song info are missing then send station name).

I believe this is used mostly on cars where the head unit displays what you're currently playing on your phone via BT A2DP. PlayerPro recently added this feature as well so I'm pretty sure it's doable.

Thanks again for this great player!
Answer
Jona (Lead Developer) 4 years ago

AVRCP 1.3 metadata supported on latest release v3.0.1.

+7
Fixed
Anonymous 7 years ago • updated by Jona (Lead Developer) 6 years ago 5
The actual version does not use the full screen
Answer
Jona (Lead Developer) 6 years ago
We currently don't have the screen resolution support on the latest version of xiialive. On the next update we will put a temporary fix for allowing the app to go fullscreen. We like to provide a layout very soon specific to larger screens.

Update 11/02/11:
The current version of XiiaLive allows it to stretch much better on multiple device screens.  However its not perfect for tablets but it makes use of the bigger screen a lot better.  We are looking forward to be able to create the tablet version in the near future.
+7
Under review
Basti 5 years ago • updated by Jona (Lead Developer) 4 years ago 2



it is too wide and too long



it hinders the other app and passes over

+7
Fixed
Steve Hyman 5 years ago • updated by Jona (Lead Developer) 5 years ago 15
Using latest version of Xiia and playing any stream will play for a minute or two and then disconnect and then reconnect. After reconnect it will play for up to 30 seconds then disconnect and then reconnect. This only happens on Android 4.0.2 and the Galaxy Nexus. If the screen does not sleep it will not happen, but on 4.0.2 the screen sleep causes a disconnect, probably to preserve battery.
Try this with WHYY or NPR News as an example.
Answer
Jona (Lead Developer) 5 years ago

Update 07/24/12: 

Please let me know if this issue has been resolved with the latest version of XiiaLive Beta. Thanks!


Update 03/14/12:

- This issue seems to be related to Android issue 26654.

- You can post here to get Google to move on this issue fast!

UPDATE 02/28/12:

- I'm still working on resolving this issue.  Thanks everyone for your feedback.

+7
Answered
Jona (Lead Developer) 7 years ago • updated 7 years ago 1
Have you guys considered adding an option to keep the screen on when plugged into a power source and playing? Slacker Radio has it and it's an awesome feature, especially when I'm driving and want to see what's currently playing.
Answer
Jona (Lead Developer) 7 years ago
Yes! Its a great idea and we have plans for that! :) We hope to have this out very soon!
+7
Planned
Basti 5 years ago • updated by Jona (Lead Developer) 3 years ago 0


tuned to my favorites list, and also be divided into several genres if I have several of genres in my Favorites.

Answer
Jona (Lead Developer) 3 years ago
In the near future we want to add a new way for organizing your favorites. That will allow you to create "folders" to place favorites inside.