Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
+16
Planned
José Rafael Torres 6 years ago • updated by Mikaela Arsenault 3 months ago 12

what abbout a version for pc linux like debian, fedora, etc... have you thought of make one?

Answer
Ralph (Support) 1 year ago

Hi Lukie! This is really nice to have on your PC. Our developers have been testing a porting method to use the app via Chrome browser. No ETA or promises just looking into it. Thank you!

+15
Fixed
orconomix 2 years ago • updated 2 years ago 4
Why is the player cache erased after the data guard kicks in? Isnt the purpose of it to buffer the stream so one can take outside of the wifi zone?
I buffered 20 minutes of stream and had the player on pause so i can listen to the stream on the bus.
But as soon as i lost wifi the pre cached stream was lost too.
I hope you guys fix that. What is the use of a cache if it is deleted when one needs
Answer
Jona (Lead Developer) 2 years ago

This has been resolved. It will be part of the next release v3.3.1.6 this weekend! :)

+15
Answered
Anonymous 7 years ago • updated by Jona (Lead Developer) 6 years ago 24
Please include OGG streaming
Answer
Jona (Lead Developer) 6 years ago

XiiaLive v2.2.4 now officially supports OGG.  Any previous issues reported have been resolved.

+15
Completed
Basti 5 years ago • updated by Jona (Lead Developer) 2 years ago 7

 it is nice, when i can see the cover of Band(Song) which I listen with xiia live.


good app

Answer
Jona (Lead Developer) 2 years ago

Feature has been added.

+14
Answered
Seanf 7 years ago • updated by Jona (Lead Developer) 6 years ago 10
I love this app, but I have a need for streaming audio in the ASF/wMA format. Is there a release date for this functionality?
Answer
Jona (Lead Developer) 6 years ago

We have someone working on this currently. It has taken time to make it stable enough to release. We hope to get at least beta support hopefully next month...


Update 05/13/11:

Update v2.1.8 has been release and support wma streaming! :) Please note it's in early beta stage :)

+12
Fixed
Troutcacher 6 years ago • updated by Jona (Lead Developer) 6 years ago 2
Just upgraded HTC EVO 4G to Android 2.3.3,  My XiiaLive app is now extremely slow to connect to a stream.  It now requires in excess of 45 sec to connect when prior to the upgrade was just a few seconds.  XiiaLive shows buffering at about 75% during the time it is attempting to connect.  It finally does connect and than seems to play with no issues.
HTC
Answer
Jona (Lead Developer) 6 years ago
The slow stream start is do to some changes on the Android Media framework, go figures... :(  In any case that is why we are working to make our own "Internal stream engine" our default.  Please try installing XiiaLive Beta from the Android Market.  This contains many changes and fixes for both Android stream engine and our own Internal stream engine.

Update 11/02/11:
Using the Internal stream engine is the main solution if this issue is encountered on some phones.  The new versions of Android OS have officially added this issue.  On some phones is not a problem while on others it is...
+12
Fixed
Nanren 2 years ago in Android • updated by Jona (Lead Developer) 1 year ago 36

Xiialive Pro starts to randomly stops the player for no reason. My internet connection is working fine and my device have enough RAM storage. No matter if the screen is on/off and how long it cached, it just randomly stop for no reason.


Please download my saved logs

https://drive.google.com/folderview?id=0BwHAZoD_DYAcVHhOOHl1ZWxmV2s&usp=sharing

Answer

Various changes went in v3.3.1.6 with fixes for playback stopping randomly. At the moment this issue has been resolved. Any further issues resolving random playback stop let's start a new post this one will be locked.

+11
Will be answered
Anonymous 7 years ago • updated by Jona (Lead Developer) 7 years ago 1
Any chance we could record streams on wi-fi for later playback to avoid data usage charges? This seems to be about the only major function missing from this great app!
Answer
Jona (Lead Developer) 7 years ago
Caching radio stations for later listening would be great. We would like to do it but since we are partnered with SHOUTcast there are some legal guidelines we need to follow. Part of those guidelines are not to record the broadcast content. We currently have a few ideas that could in some way resolve the issues you mentioned, we are left to present them to SHOUTcast for approval.
+11
Answered
Anonymous 7 years ago • updated by Jona (Lead Developer) 4 years ago 6
What really would be great is that you add a Equalizer to the programe. I have a headphone that needs some other settings that standard. Please add this!

-Rogier Huisjes
Answer
Jona (Lead Developer) 4 years ago
Android 2.2 and higher now supports EQ. In the future we will be providing a more advanced set of options.
+11
Answered
Anonymous 7 years ago • updated by Jona (Lead Developer) 6 years ago 5
I would love to see shortcuts to my favorite stations. That way, I could have a collection of shortcuts such that with one tap I could start listening to specific stations while driving.

Thank you!
Answer
Jona (Lead Developer) 6 years ago
Favorites shortcuts are available for paid version.

To add a shortcut:
1. Long press the home screen and hit shortcuts.
2. Find xiialive favorites icon and press it. That will take you to the favorites list.
3. Choose the station you like and a bottom edit box will show to allow you to change the title of the shortcut.
4. Click accept and that's it!