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Answered

Paid benefit

BENJAMIN 2 years ago • updated by Ralph (Support) 2 years ago 10 3 duplicates

When I buy this how long I own it,any time renew time again, I have to pay more?How about changing the phone,would copy my favorites to new phone too,when I downloaded the app to new phone?

Answer

Answer

You're most welcome! Please don't hesitate to reach out for us for any other inquiries. Thank you!

GOOD, I'M SATISFIED

Thank you

i already have FREE version of this ,wanna get the PRO need to download again or hows works i wanna have the same one i have since already set up with my FAVS ...just upgrade it to pro...is that possbile or have to start fresh?

Satisfaction mark by BENJAMIN 2 years ago

Duplicates 3

You just need to buy it once and you can download the app on any devices with your Google account

Answered

Hi there! You just need to buy this app once and if you've decided to change to a new phone, as long as you're using the same google playstore account you can just download it directly and you won't be needing to pay again. You can save a copy of your favorites by doing the backup and restore option. Kindly check this link Backup and Restore for the detailed steps. Hope this helps! Thanks!

thanks

i already have FREE version of this ,wanna get the PRO need to download again or hows works i wanna have the same one i have since already set up with my FAVS ...just upgrade it to pro...is that possbile or have to start fresh?

Hi! You need to download the XiiaLive PRO version since it's a separate app from the free one. When you install PRO version it will automatically copy the contents of the FREE version. We do highly recommend to open the PRO version once purchased for the copy to proceed. Once finished you can now uninstall the free version. Alternatively, you can do the backup and restore option. Hope this helps! Thanks!

Answer

You're most welcome! Please don't hesitate to reach out for us for any other inquiries. Thank you!

I just bought it ...BUT some how copy my FAVS to the Pro version already ...SOOOOOOOOOOOOO cool ..so i just delete the free version on my phone and re[place the icon with the PRO version ...BUT by Coming FALL gonna upgrade & BUY Galaxy NOTE 6 Phone ...so i have to download this to the new phone ,so if is NOT any purchase Code ...hows gonna happen when i wanna downloaded again pro version to my NEW phone?

Hi! Thank you for purchasing the Pro version. Once you've get your new phone, you just need to download it using your google playstore account that you've used on purchasing it. You won't be charged twice for the app. Also you will need to manually backup your favorites and restore them on your new device.

You are very much welcome! Thank you for being a valued XiiaLive user!