W trakcie analizy
Xiialive crashed and all my tags and radios are gone.
Hi. Yesterday when using Xiialive, the app crashed suddenly and now the program caches only the last radio station who i listened and the latest search. The tags and my favorite radio stations are gone.
How can i recover the tags and radios?
Customer support service by UserEcho
Hello. If I may ask, are you still experiencing the crash issue? It seems like the data has been corrupted. If it's not too much trouble, can you kindly trigger a bug report once the app crash happens again. Also trying to do a backup could help. Kindly check our help article link for more details Backup and Restore Thank you!
Yes. I tried to make backup but nothing. I have updated the app and i can't make bug report. Maybe the problem has started when i had problem with internet in wednesday. Maybe the app crashes when try to open the data. 1.5 years of tags and radio are gone :-(
There is any chance to solve this problem? The data are still there but the app can't load the data.
Hello. I still have that problem. ts any way to solve this problem?